Rafael Martinelli Doretto

Experience

• 

  IBM

  Oct 2013 - Sept 2021

  • Subject Matter Expert leading a global Linux team.• Accountable for leading knowlege transfer sessions for a service transition receiving a new scope.• Linux technical lead for infrastructure projects and automations (Ansible, Shell script).• Interact with customer on day-to-day activities and new projects initiatives.• Designed and installed multiple Linux servers for various applications.• Writing technical documents and mentoring global Linux team.• Responsible for troubleshooting system related critical issues and solving problems.• Linux OS patching & hardening.• Linux vulnerability remediation.• Meet customer SLA by providing high level of support.• Daily report to management team.• Weekend On-call schedule. Show less • Worked as a level two support for Infrastructure Operations (Linux/Windows/VMware/Hyper-V).• Interact with customer on day-to-day activities and new projects initiatives.• Systems Engineer for Infrastructure projects such as: - Build and configuration of newly provisioned Linux and Windows servers. - Integration of new systems with applications. - Performed several Virtual to Virtual (V2V) Physical to Virtual (P2V) migrations (Hyper-V to VMware, VMware to VMware and Physical Server to VMware). - Decommission technical lead for Linux and Windows servers. Show less

  • Lead - Senior Linux Infrastructure Engineer (SME)

    Jun 2020 - Sept 2021

  • IT Infrastructure Engineer

    Jan 2018 - Jun 2020

  • IT Infrastructure Analyst

    Oct 2013 - Dec 2017
• 

  Kyndryl

  Sept 2021 - now

  • Ansible Automation Platform / Ansible Tower Administration: - Users, Teams, Job Templates, Credentials, Projects, Inventories management; - Management of Dynamic & Smart, INI inventories that directly imply in licensing costs; - AAP version upgrade as needed, ensuring it runs at the latest stable version recommended by Red Hat;• Accountable for creating Ansible Playbooks and designing Ansible Automation Platform / Ansible Tower workflows for high complex processes;• Reviewing current and developing new Ansible playbooks & shell scripts with recommended best practices;• Collaborating with technical teams to identify automation opportunities;• Coaching & Mentoring technical teams with Ansible best practices;• Designed Version Control process for Ansible automations (Bitbucket);• Documenting all existing & new automations;• Weekly report to management team. Show less • Subject Matter Expert leading a global Linux team.• Accountable for leading knowlege transfer sessions for a service transition receiving a new scope.• Linux technical lead for infrastructure projects and automations (Ansible, Shell script).• Interact with customer on day-to-day activities and new projects initiatives.• Designed and installed multiple Linux servers for various applications.• Writing technical documents and mentoring global Linux team.• Responsible for troubleshooting system related critical issues and solving problems.• Linux OS patching & hardening.• Linux vulnerability remediation.• Meet customer SLA by providing high level of support.• Daily report to management team.• Weekend On-call schedule. Show less

  • Senior Lead - IT Automation Engineer & Ansible Specialist

    Oct 2022 - now

  • Lead - Senior Linux Infrastructure Engineer (SME)

    Sept 2021 - Sept 2022