Ted G.

Ted G.

Customer Care Associate/Privacy Coordinator

Followers of Ted G.1000 followers
location of Ted G.Jamestown, New York, United States

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  • Timeline

  • About me

    Content Creator at Beyonddre Digital Entertainment

  • Education

    • Southern Crescent Technical College

      2010 - 2011
      Associate of Arts and Sciences (A.A.S.) Associates of Arts and Sciences - Networking Specialist 3.2
    • Chabot College

      1995 - 1997
      None Communications

      Activities and Societies: Sports Director, Chabot Radio and Television

    • Jamestown Community College

      2023 -
      Cmmunications TV and Digital Video Production
  • Experience

    • E-LOAN

      Feb 2002 - Nov 2003
      Customer Care Associate/Privacy Coordinator

      As a customer care associate, worked in a high volume call center, answering preliminary questions pertaining to current mortgage products, and processed applications via telephone.As a Privacy Coordinator, investigated claims of fraudulent applications/identity theft.

    • RadioShack

      Sept 2005 - Feb 2008
      Store Manager

      Started as a full time holiday temporary, hired on as Assistant Manager enrolled in the Management program, promoted to Store Manager January 2007.

    • Walden Security

      Feb 2008 - Apr 2011
      Security Supervisor

      • Supervised a team of Security Officers performing their evening security rounds• Protected buildings and grounds (including all contents, occupants, customers, and visitors) by enforcing rules and regulations related to security at the location• Documented and logged all overnight activity• Directed Officers in morning tenant relationsScreened contractors coming into the property for construction

    • ECCO Select

      Jul 2009 - Jul 2009
      Independent Contractor

      Installation, Configuration, Testing and De-Commissioning of Kronos Time Clock Systems for Home Depot

    • Staples

      Jun 2011 - Sept 2011
      In House PC Technician

      Retail PC repair including virus removals and hardware upgrades.

    • Expert Computers

      Sept 2011 - Dec 2011
      Level 1 PC Technician

      Virus removal, system builds, hardware diagnostics, tuneups, peripheral installations, I do it all.

    • Global Championship Wrestling

      Jan 2012 - Jan 2013
      Play By Play Announcer

      One half of the On Air/Play by Play team of Global Championship Wrestling's television product. (www.gcwpro.com or on http://blip.tv/gcw-pro-wrestling)One of four hosts of GCW Internet Radio show (Sunday nights 7PM Pacific/10PM Eastern, beyondringside.com or ustream.tv/channel/greatamericanmedia)

    • OnsiteRIS

      May 2012 - Jun 2012
      Level 1 Help Desk Analyst (Contract)

      Handled remote email migration to Office365 for a large client,Created new users, group policy assignments remotely on Server 2003/2008/r2Processed password reset requests.

    • TekStream Solutions

      Jun 2012 - Jan 2013
      IT Recruiter/Sourcing Specialist

      • Work with TekStream account managers and other recruiters to source qualified candidates into Sendouts Surge to be followed up on by assigned Recruiter. Sourcing includes but is not limited to: LinkedIn, Job Board sourcing, and job postings.• Write and re-format job descriptions, parse into Sendouts Surge, and post on job boards.• Work closely with the EVP, resourcing for the building out of all Sendouts Surge capabilities, including reporting.• Efficiently organize candidates and postings to ensure effective follow-up from account managers/recruiters on a daily basis.• Assist in general presentation of candidates by reformatting resumes and documenting interview feedback as needed.• Conduct references and schedule interviews as needed.• Work with consulting team to complete proposals and handle general follow-up.• Research new leads, document, and prepare for follow-up Show less

    • Pinnicle - Contractor for HP

      Apr 2013 - Dec 2013
      HHO Representative

      IPEx/C2C Representative

    • Taos

      Feb 2014 - Feb 2018
      Desktop Support Technician
    • Washington Federal

      Feb 2018 - Nov 2020
      Desktop Support Technician
    • Self Published Author

      Oct 2019 - now
      Book Author

      Author of Fireminder, the first part of a Trilogy in the fantasy genre, now available on Amazon books and Kindle.

    • Beyonddre Digital Entertainment

      May 2021 - now
      Content Creator

      Writer, producer, editor and social media manager for Beyonddre Digital Entertainment, a sports focused Twitch channel.

  • Licenses & Certifications

    • CompTIA A+

      CompTIA
      Jun 2009