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Writika Bhaskar

Writika Bhaskar

Teleperformance, Gurgaon

Followers of Writika Bhaskar815 followers
location of Writika BhaskarBengaluru, Karnataka, India

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  • Timeline

  • About me

    Lead Designer at athenahealth

  • Education

    • Punjab Technical University Jalandhar, Punjab

      2005 - 2009
      B.Tech Electronics and Communication; Mobile & Wireless Technology 3.0

    • ITMA Vidya Niketan, Indore

      2003 - 2004
      Under graduate Maths, Chemistry, Physics 12

  • Experience

    • Teleperformance

      Jun 2009 - Jan 2010
      Teleperformance, Gurgaon

      Customer Experience/research lead for Customer and Technical Support provided for Adobe. They promoted me as a trainer.

    • Nokia

      Feb 2010 - May 2011
      Management Engineer

      Identify bid requirements, bid strategy, drives technical, service, commercial aspects of a tender together with the respective leads/groups. risk mitigation and approval process.Solutions Handled: Radio solutions based on GSM (2G), 3G (WCDMA), 4G( LTE) technologies, Mobile Backhaul, OSS solution portfolio. Next Generation IN, Unified Charging and Billing

    • MetricStream

      Dec 2011 - Feb 2012
      Marketing Associate

      Prospecting activities for the telecom industry, collaborate with various internal teams including field sales, marketing, professional services, legal teams, help submit RFX, follow-up on various deliverables to prospects.

    • DreamOrbit, Elevenity Apps, FIB

      Dec 2012 - Dec 2014
      Freelance Website & Content Designer

      Content and design strategist, market research and growth hacking, SEO, SEM, and high conversion WordPress/HTML CSS Website DevelopmentNew Mother to a now 9-year-old son :)

    • QuantumQ Technologies

      Jan 2015 - Jun 2015
      User Experience Writer

      UX Writing, Tone & Voice Strategy, Content Guide, Content calendar, and artifacts. Contribute to the growth and culture of the UX team

    • DreamOrbit

      Jul 2015 - Oct 2021
      Head of UX Design

      User and stakeholder interviews, quantitative analytics, audit, and benchmarkingDesign thinking, user journey maps, navigation design, sitemaps, information architecture, wireframes, storyboards, and prototypesIncreasing effectiveness of Experience Initiatives through stakeholder buy-in, breaking organizational silos, mentoring UX and non-UX people. Connecting UX strategy to business resultsIdentify strategic opportunities and recommend innovative products and/or services to improve customer experience. Show less

    • Athenahealth

      Nov 2021 - now
      Lead UX Designer

  • Licenses & Certifications