Danny Abyad, MAOL

Experience

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  United Allergy Services

  Apr 2012 - Dec 2015

  Corporate Field Trainer

  • Develop and Deliver training protocols to increase sales goals• Educate and coach employees on communication skills with customers and staff• Construct training goals and resolve sales issues • Create job aids, reference guides, learning paths, etc. • Train new and existing employees on protocols and procedures• Train employees on computer system including proper scanning and uploading of documents • Manage clinics and employees in order to meet metric goals and improve self efficacy • Interact with providers, office managers, and the leadership team• Create strategic goals and plans for employees quarterly • Create new projects to help improve daily functions• Assist and aid with high profile projects• Construct budget planning and resolve budgeting issues• Run quality assurance reports to ensure proper policy and procedures are being followed• Evaluate employees using assessment reports • Resolve payer issues including denied claims and reviewing EOB’s • Support employees in different environments to meet company goals • Lead regional teams on how to improve working conditions to meet expectations • Manage and ensure supplies are being delivered by outside vendors• Measure talent and advise management on progress • Participate in job fairs to help recruit and evaluate applicants • Conduct interviews for potential hires• Preceptor with on-boarding new hires• Resolve payer issues including denied claims and reviewing EOB’s Show less

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  Carter Healthcare

  Mar 2016 - Jun 2019

  Educator-Team Lead

  • Partner with department heads to identify department needs and metrics• Manage Education team, delegate tasks and evaluate team progression • Coordinate training schedule for all locations annually • Head and ensure projects are conducted correctly and in a timely manner • Conduct and review surveys to improve training curriculum • Conduct Instructor led classes in small and large groups and one on one training • Implemented Talent Learning Management System• Maintain and Develop training material for company’s learning management system (LMS) and monitor employee progress• Conduct preceptor workshops and oversee the preceptor program• Establish and maintain resources for staff• Schedule, plan, and assist with new office location openings• Assist and aid with new acquisitions established in different territories• Review nursing clinical documentation to ensure proper Medicare guidelines are followed • Monitors and evaluates new hire progression • Identify ongoing and re-training needs supplying resolutions • Collaborate with other Educators to improve and create development processes, methods, and effective ways of communication• Promote education program by ensuring class handouts and step by step checklist are available and distributed in a timely manner Show less

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  Cytovance Biologics

  Jun 2019 - Jan 2022

  Learning and Development Specialist

  • Work with key stakeholders and leaders to create training • Create and instruct leadership training for the organization • Coach employees on leadership, competencies, training, & personal development • Coordinate training requests for on-site and off-site training • Manage training request timelines, resources, and scope • Ensure orientation and onboarding process is evaluated and updated for effectiveness • Help in development of competency model as well as upkeep on competency training • Ensure all required employee training records are up-to-date and maintained in the LMS • Interact with site leaders to implement course and curriculum changes • Assist with curriculum design and e-learning design • Provide oversight in the LMS with analytics tracking • Assist in implementation of a talent management system • Coordinate all training logistics such as booking, scheduling, marketing, day-of-event preparation, assessment and evaluation process, record keeping, and reporting • Work with SME’s to coordinate the development of training curriculum for the SME’s to facilitate delivery as well as ensure appropriate SME review • Implement and create Performance Management reviews for the entire company • Create and provide training analytics dashboard Show less

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  Bob Moore Autogroup

  Jan 2022 - Oct 2022

  Organizational Development Manager
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  Cytovance Biologics

  Oct 2022 - now

  Organizational Development Manager