Nisha M.

Experience

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  Task Facilities Management

  Mar 2004 - Jul 2004

  Secretary & Administrator

  My job was to answer incoming calls and make outgoing calls to customers, clients and potential interests. I also had basic Ad-hoc duties. As a Secretary/Administrator to five people, I had to balance being a team player, and also being independent and using my initiative

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  Yarrow Housing

  Sept 2004 - Feb 2005

  Receptionist

  This job required me to meet and greet Service Users and visitors, and manage the busy switchboard. I liaised with internal and external bodies with regards to purchasing stationery, IT issues, checking deliveries and invoices, as well as filing them. Another of my duties was to make sure that Health and Safety was always up to standard. I often had to visit the care home to lend a hand with the Service Users

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  In Practice Systems Ltd

  Feb 2005 - Jan 2016

  • Actively developed extensive knowledge of, & the ability to interpret HR laws, regulations, & ISO requirements. Successfully met a key HR business objective of bringing the 6 business units into line by utilising this knowledge to develop, implement & update key organisational policies & processes, including the company handbook, the absence policy and process, & performance management process.• Worked closely with, advised, & supported line managers across the company to help them understand & implement key policies & procedures, including disciplinary & performance management processes.• Took leadership in managing the company benefit schemes.• Regularly reported to senior management on HR related business• Acted as direct report to the HR Office Assistant. • Analysed training needs in conjunction with departmental managers & then planned & sometimes delivered the required training. This includes all new employee inductions.• Contributed as a key stakeholder, along with senior management, in a high visibility employee engagement project. Successfully measured the effectiveness of employ morals & engagement levels, & presented findings to leadership team.• Involved in employee recruitment process from initiation through to completion.• Managed the on-boarding of new starters, including; writing & distributing contracts, employment reference checks, eligibility to work in the UK & applications;• Champion & key knowledge holder around payroll processing & contributed to the passing of all annual finance / payroll audits• Organised employee welfare services such as health & well-being programmes, first aid, & fire warden training• Successfully Maintained two HR systems (Vizual Personnel Director & Teams RH HR System) & one absence management system (Activ Absence) simultaneously.• Dealt with staff welfare & administration activities, including maintaining employee records on matters including annual leave, training, & wages. Show less Responsible for carrying out clerical & office management duties in support of the company & its employees, such as; • Processing employee expenses• Managing company fleet & administering mileage expenses• Organising conferences & meetings for management• Maintaining a high quality of security, & health & safety• Operation of the company switchboard• Arranging travel & accommodation for all employees• Ad-hoc duties or various company departments, including Fleet, HR & Payroll, FinanceExcellent performance in this role, regularly going above & beyond to undertake ad-hoc duties, as well as the relationships & rapport built with the company staff, lead to internal promotion to full-time HR officer. Show less

  • HR & Payroll Assistant

    Sept 2007 - Jan 2016

  • Receptionist & Administrator

    Feb 2005 - Aug 2007
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  CDC Group plc

  Mar 2016 - Apr 2021

  HR Generalist & Resourcing Coordinator

  • Worked closely with, advised, & supported line managers across the company to help them understand & implement key policies & procedures, including disciplinary, absence & performance management processes.• Worked across the business to develop or amend policies and procedures.• Drew up and administered all employment offers, contracts, and pre-employment checks and employment change letters and system updates in a timely manner for all (EMEA and Asia) offices.• Responsible for full end-to-end recruitment lifecycle for both internal and external candidates for all the support functions - EMEA and Asia, including PAs/EAs, IT Specialists, and HR Specialists: Liaising with hiring managers in regards to recruitment needs, moving candidates through the process on the ATS, creating job descriptions, advertising on LinkedIn and careers websites, screening CVs, scheduling interviews, Interviewing, managing interview feedback.• Managed the IR35 project to identify 200 consultants and contractors since 2017 and identifying who should have PAYE deducted. Provided a report to the HMRC with my findings.• Built and developed strong relationships with internal teams and external suppliers to enhance recruitment processes through resource planning, talent pipeline, and adopting a consultative approach to the process.• Monthly MI reports informing on headcount and hiring progress.• Identified gaps, weak points, and process improvement in some HR processes by Visio process mapping e.g. for the recruitment process, the induction & onboarding processes, and contractors and temporary workers processes.• Engaged with multiple departments and rolled out training across the company to provided process improvement. This included induction checklists, new joiner handbooks, arranging reoccurring IT, H&S and Intranet inductions, day one welcome emails, etc.• Coordinate and arrange quarterly company overview induction sessions presented by the C-Suite, MDs, and senior team members. Show less

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  Glassdoor

  May 2021 - now

  • Snr. People Business Advisor - EMEA & Global GTM

    May 2022 - now

  • HR Advisor - EMEA

    May 2021 - Apr 2022