
Jose Franklin
Warehouse Analyst

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About me
Freight Forwarder
Education

Mahatma Gandhi University
1997 - 2000Bachelor's Degree Accounting and Business/Management
Experience

APL Logistics
Dec 2000 - Feb 2005Warehouse Analyst Account handling - Buyers Consolidation.Work Profile• Key Account Handling – Supply Chain Management of IKEA, one of the world’s largest retailers of home furnishings. • System updates for both Internal and External EDI customers.• Taking care of complete operations of APL Logistics in Cochin. • Arranging survey and customs clearance.• On time weekly/monthly and interim reports for customer.• Liaisoning with 8 plus Shippers and Buyers for smooth flow of operations. • Training given to new comers in the company. • Twice awarded winner in contest conducted globally by NOL Global Campus, an online learning campus for APL staff. Warehouse AnalystWork Profile• Responsible for the entire Warehouse activities like receiving cargo, carting, palletising, stuffing etc. for big retailers like IKEA, J C Penney & Woolworth. • Preparing Container Load Plan as per the specifications of Consignee. • Responsible for managing work in Container Freight Station (CFS) including unionised labour• Managing Surveyors, Customs House Agents, Main Line Operators and Transporters.• Inventory Control. AccountsWork Profile• Checking and settling bills of service providers like Main Line Operators, CFS operator, Surveyor, Customs House Agents and Transporters. • Preparing invoices for external customers. • Compiling and analysing periodical reports for internal customers. Show less

Al Jazeera Shipping w.l.l
Mar 2005 - Feb 2007Executive - Freight forwarding
DHL Global Forwarding
Mar 2007 - Jan 2011Deputy Manager - DHL International Supply Chain Deputy Manager – DHL International Supply ChainWork Profile• Heading Cochin / Tuticorin / Tirupur offices of DHL International Supply Chain (ISC) department. • Heading Ocean Freight Department of Tirupur (multi tasking for 6 months)• Reporting to Head, ISC India & GM, ISC South East Asia. • Responsible for big volume customers pan India• Training new comers in India and Bangladesh DHL team. • SOP review of new customers• Preparation of internal SOP for ready reference, pan India. • Played a key role in setting up centralised data entry team for pan India. • Review of work process for DHL ISC south India & Bangladesh team periodically. • 8 people reporting from 3 locations. Show less

Bolloré Logistics
Feb 2011 - Feb 2019Manager - Ocean Freight Manager – Ocean FreightWork Profile• Heading a very successful Ocean Freight team • Responsible for department budget • Joint calls with sales team• Drive ocean freight team towards meeting operational KPIs set. • 120% of growth in terms of gross margin from Feb 2011 till date• Selected as the second best business unit in Bollore south India twice. • 2 operations staff reporting from sea freight • 4 sales staff reporting – in terms of sea freight business Show less

DACHSER
Feb 2019 - Mar 2020Manager - Ocean Freight
Bolloré Logistics
Jun 2020 - Sept 2023Manager - ocean freight
Freelance
Sept 2023 - nowFreight Forwarder
Licenses & Certifications

Communication & Presentation Skills
Kerala Management Association
Managerial Communication
Kerala Management Association
Optimizing E-mail at work
Neptune Orient Lines
Business Process Management – The psychology of successful negotiating
Neptune Orient Lines
Tools, techniques and strategies for world class service
Neptune Orient Lines
Ideas into action & process Improvement
Neptune Orient Lines
Business Process Management – Winning Negotiation Strategies
Neptune Orient Lines
Time Mastery
Neptune Orient Lines
Daily Process Management and Work Process Flow chart
Neptune Orient Lines
Languages
- enEnglish
- hiHindi
- maMalayalam
- taTamil
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