Adam Goater

Experience

• 

  Hilton Birmingham Metropole

  Sept 2000 - Aug 2002

  Conference and Banqueting Supervisor

  Supervising a team in the assembly of conference rooms and banquets. Liaising with clients and handling change requests and complaints

• 

  Michael Caines At Abode

  Sept 2002 - Aug 2004

  Reception Manager

  Overseeing a busy hotel reception. Training new employees and updating training for all front of house staff. Complaint handling.

• 

  Career Break

  Aug 2004 - Aug 2005

  Backpacking

  Extensive travel throughout South East Asia including Thailand, Cambodia, Laos, Vietnam, Malaysia, Singapore, Indonesia. I also spent extended periods in both Australia and New Zealand traveling throughout both countries

• 

  Salesforce Australia - Medibank

  Feb 2005 - Jun 2005

  Inbound Sales Representative

  Medibank is the Australian governments private health care provider, it was my role to accept incoming calls from prospective customers and generate new business sales. Upkeep of customer details on internal systems and dealing with existing account enquiries.

• 

  Michael Caines At Abode

  Sept 2005 - Jun 2006

  Reception Manager
• 

  Arval BNP Paribas Group

  Jul 2006 - Feb 2019

  Responsible for account development, assessing client needs and identifying solutions to increase account protectionManage account relationships on a portfolio of mid-sized corporate accounts with contracts totalling over £9m and a fleet size of 1200+New Business contract negotiations, sales presentations and point of contact throughout implementation, pricing and billing set upCollaborate with cross functional teams to improve customer experience Lead planning, strategy, proposal process, bid preparation and presentationPerform market research on competitors and industry trends Analyse and review account progress, strategise future requirements Show less Ensured continuous growth and increased profitability was achieved New business development, negotiating sales contracts, lead planning, cold calling, network developmentImplemented successful restructure on rental tariffs for competitive pricing which helped achieve year on year profit of £835kMaintained knowledge of market changes so as to increase added value for customer relationships and future salesImplemented improved fuel card product to new and existing customers. Retained business with a value of £4.2m pa and won business worth £1.2m paCollaborated with cross functional teams to improve product knowledge for my own personal development Chosen to become a “People Champion”. Directly responsible for liaising between my department and executive committee on all business issues and recommendations Show less

  • Business Manager

    Jul 2018 - Feb 2019

  • Business Development Manager

    Jun 2017 - Jul 2018

  • Account Manager

    Jul 2006 - Jul 2017
• 

  Consult Technology Recruitment

  Mar 2019 - now

  Senior Account Manager
• 

  Consult Energy Recruitment

  Jul 2020 - now

  Candidate Delivery Consultant