Thuan Dinh

Thuan Dinh

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location of Thuan DinhVietnam

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  • Timeline

  • About me

    OPERATION / CUSTOMER SERVICE EXECUTIVE

  • Education

    • Ho Chi Minh City of Economics College.

      2009 - 2012
      Bachelor’s Degree Business English 3
  • Experience

    • Lock & Lock

      Jan 2013 - now

      • Manage 4 showrooms at Crescent Mall• Manage employees• Manage sales of showroom• Reported monthly revenues and costs• Search for the goods, finding suppliers, negotiate price, make contracts, input• Making the retail price, make ERP code, product information, register to the POS system• Update the daily turnover on the report and on the system• Register promotions and deploy promotions • Work with the advertising company to design and edit layout, Posters, POP, Standee, hanging ...• Work with the client when have the project orders or solve problem arises• Manage monthly inventory inspection• Order merchandise for showrooms• Manage contracts and documents related• Payment for suppliers, payment of expenses within month and expenses incurred• Making debt• Making Price tag• Working for the Project (Samsung Factory, Emart Supermaket, …)• Working with customer directly (receiving the PO, handling the issued problem, making the request for issuing the invoices, ...)• Checking the delivery time schedule and inform to customer.• Checking the liabilities in the end of month• Updating the sales every day and total sales in month and reporting to the manager. Show less

      • Executive Assistant

        Jan 2013 - now
      • Executive Assistant

        Jan 2013 - May 2015
    • Imarket Vietnam Company - Interpark Group

      Jun 2015 - now
      Marketing & Sales

      • Receiving the PO from customer & upload on the system• Following the customer’s request for quotation• Checking the monthly liabilities• Contact with the suppliers for checking the delivery schedule, the goods.• Handling all the problem related to customer• Checking the delivery time & inform to clients • Coming out to see the customer twice a week• Issuing the invoice after completing the delivery• Making monthly report for sales & costs• Making the contract before transaction of 2 sides.• Searching new vendor, dealing the price & handling some issue with supplier during the shipment• Requesting the price bidding & contracting on the system• Making the supplying goods contract between two party• Following the vendor’s Payment Term Show less

    • FESTO COMPANY LIMITED

      Sept 2018 - Sept 2023
      LOGISTIC & SALES SUPPORT COORDINATOR

      Main responsibilities for Logistic task:- Documents preparation for weekly shipment from Singapore atHCM & HN (4 shipment/week).- Freight charge checking & confirming for shipment processing.- Working with forwarder (UPS, DHL, Fedex,...) for the shipmentfrom other countries.- Quotation asking from other branches for importing goods whenreceiving the sale's inquires.- Pricing calculation & informing to sales guy.- Placing order to other country & keep the follow up until itcoming.- Making the monthly local report (ICM complaints, stock value,write off, consume quantity,...)- Making the on-spot import/export for the customer in the export- Quotation surveying to forwarders when having the Didacticshipment from Germany & Canada- Looking for the local transporter to handle the shipments tocustomer- Pushing & following up for the urgent cargo from Germany viaUPS service.WORK EXPERIENCEDINH THI TUYET THUANLogistic Cum Sales Support CoordinatorHo Chi Minh, Vietnam thuan.qpon.vn@gmail.com +84 775049174- Vendo form filling in & some documents preparation to supportsales team for the customer registration.- Supporting to check stock in other countries & origin when saleguy asking.Main responsibilities for Sales support task:- Quotation & sales order processing base on the customers &sales's requirements.- Sales order follow up & update the loading schedule tocustomer.- Creating the ICM complaint to warranty on the technical orlogistic issue once happenned.- Contacting to the second level to inform about the ICMcomplaint & keep follow up on the status.- Generating the customer code according to the sales's request.- Supporting on the request for the other country.- Activating the new parts on the system.- Assigning the specific sales to support for the new customeraccount.- Consulting to sales guys or customer for everything related tothe back office process. Show less

    • EUSU LOGISTICS VIETNAM LTD.,

      Feb 2021 - Aug 2023
      OPERATION / CUSTOMER SERVICE EXECUTIVE
    • EUSU Logistics

      Feb 2021 - now
      • OPERATION / CUSTOMER SERVICE EXECUTIVE

        Feb 2021 - now
      • OPERATION / CUSTOMER SERVICE EXECUTIVE

        Feb 2021 - Aug 2023
  • Licenses & Certifications

    • Bachelor Certification of Business English