John Krawulski

Experience

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  Olenick and Associates

  Feb 2001 - May 2002

  Associate - Software Testing Architect

  Provided support to an executive search firm as the integration test lead. The project entailed migrating the firm to a new executive search application, including a new interface to PeopleSoft for financials and billing. Responsibilities included all integration test planning activities, management of the test execution, and the generation of test metrics. Additional activities included working with the user and business community in the generation of use cases, test conditions, and test scripts as part of the integration testing effort. Provided support to record and playback functional and regression test scripts using Rational Robot.Responsible for user administration of Rational Robot, and the design and administration of Rational ClearQuest for issues and defects.Provided direct support to users and the business community regarding test coverage analysis.Responsible for monitoring defect resolution and closure. Show less

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  Bank of America

  May 2002 - Nov 2011

  Responsible for the management of over 200 associates and contractors, including off-shore strategic partners and their contracts, providing System Integration Test execution support for various bank applications. Applications span the Telephone channel, eCommerce, ATM, and Banking Center space. Responsibilities included ensuring applications were properly tested prior to production implementation, $7-$9 million budget accountability, and providing strategic direction of the teams’ testing processes and procedures.Successfully implemented various testing processes and procedures that resulted in a 70% decrease in emergency production fixes for banking center applications.Successfully engaged a strategic partner that resulted in a 50% increase in testing coverage, doubled the amount of regression testing support, and provided a 35% increase in testing efficiency through the use of automation.Successfully implemented an on-shore/off-shore model that provided the ability to test 16 hours a day. The model also included the ability to augment staff as needed. Consolidated testing teams and associated test labs that resulted in a 37% reduction in direct expenses. Show less Responsible for managing the shared infrastructure Change Advisory Boards (CABs) that provide management and oversight of changes into the production environment at Bank of America. Across the enterprise, the CABs manage over 12,000 production changes monthly, enforcing the enterprise guidelines for production readiness, to ensure flawless implementation of change into production without customer impact. Responsible for governance of all CABs, including enforcing Change Operations guidelines, revising change guidelines as required based on production stability, and defining and enforcing change violations.Developed and implemented an enterprise-wide Change Condition framework that helped to manage the stability of production environments based on a set of metrics, which in turn drive countermeasures that are applied to changes migrating to production. This framework resulted in a 100% reduction of high impact events caused by change over its initial 3-month period.Over a 4-year period, implemented countermeasures that increased the success rate of changes into production from 98% to 99.2% across the enterprise.Implemented a near shore/offshore model for increased efficiency and productivity, which resulted in a 25% cost reduction.Brought on-line 13 CABs, and after 12 months of operation, and a result of productivity gains, consolidated down to 11 CABs, on top of a 10% increase in change volume.Performed data analysis of incident tickets, identifying teams and processes requiring corrective actions, to alleviate production problems introduced by change. Show less

  • Senior Test Manager

    May 2002 - Nov 2011

  • Enterprise Change Manager, Change Operations

    May 2002 - Nov 2011
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  The Home Depot

  Nov 2011 - Jun 2018

  Software Engineer Manager - Software Quality

  Responsible for managing a team of Software Quality Engineers as embedded members of various full stack teams, supporting the Store Operations Software organization, and a suite of over 80 applications. Software Quality Engineers are responsible for injecting quality into the development process via ensuring the implementation of unit testing and building out test automation, while maintaining an agile software development process. The focus of the team is to build solutions to enhance quality effectiveness and efficiency, within the modern software development framework. As part of this transformation, team accomplishments include the following:Optimized the master regression test suite, reducing the number of test cases by 40% from over 24,000 test cases to just over 14,000.Automated 98% of active regression test cases for reuse using DevTest, Selenium, and Appium.Implemented the use of DevTest for a recent project generating 800+ automated test cases for new services.Leveraging the Agile development methodology and using Pivotal Tracker as a tool, began to fully automate test cases within each sprint, minimizing, and in some cases, eliminating manual testing.Developed several features and tools to improve testing efficiencies, including automation of data retrieval and the automation of an application version check for hands-free test execution.Analyzed defects across projects identifying trends and problem areas requiring corrective action. Show less

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  Olenick (Acquired by Qualitest)

  Jun 2018 - Apr 2021

  Senior Associate

  Member of the Delivery Assurance team, responsible for engineering high performing client solutions by orchestrating across people, technology, and delivery methods.

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  Qualitest

  Apr 2021 - now

  Associate Vice President

  Member of the Delivery Management team, currently responsible for providing project execution oversight, strategic direction, and leadership as part of the Utility Sector Leadership Team and wider Global Leadership Team. Responsibilities include:Providing test planning, test preparation, and test execution guidance to various project teams, while defining future roadmaps and quick wins to continuously improve Quality Assurance practices for various clients.Working with various Qualitest teams to identify and develop top talent.Working with Qualitest teams to deliver both quality and value to clients, providing testing expertise where required, and establishing effective customer engagement.Working with global counterparts, supporting the enhancement of our various Centers of Excellence.Manage and provide oversight of testing solutions and their associated deliverables to ensure the highest quality possible, and timely delivery across all Utility Sector engagements.Leading ongoing learning, continuous improvement of the Qualitest delivery testing toolkit and innovations.Working with Qualitest sales and engineering teams to help define compelling testing solutions for existing and potential clients. Show less