Caleb Flagg, MBA

Caleb Flagg, MBA

Steamer

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  • Timeline

  • About me

    Operations Manager at Heaton Construction Inc.

  • Education

    • Saint Mary's College of California

      2017 - 2019
      Master of Business Administration - MBA
    • Liberty University

      2012 - 2016
      Bachelor’s Degree Marketing, International Business
  • Experience

    • Taco Bell

      May 2014 - Dec 2014
      Steamer

      - Responsible for operating two separate cash registers (lobby and drive thru), despite customers' frequent simultaneous arrival at either one. - Prepared dollar value meals in a rapid, efficient, and sanitary manner- Responsible for cleaning and closing store lobby, front desk, and drive thru.

    • IMB (International Mission Board)

      Jun 2015 - Aug 2015
      Hispanic Mobilization Intern

      -Managed the department's social media account and acquired 1000+ likes in a 9 week span. -Translated various sermons, videos, and articles that served for promotional purposes regarding the Lottie Moon Christmas Offering-Edited Hispanic website by uploading more recent articles, videos, pictures, and information.

    • AroundCampus Group

      May 2016 - Aug 2016
      Sales Intern

      Aggressive hunter with a proven ability to build a productive territory by penetrating new accounts-B2B sales- advertisment, software- sold $15,800 in 12 weeks-Cold sales calls and follow up appointments- Promoted to Sales Team Leader within 5 weeks.

    • Nestlé Waters North America

      Sept 2016 - Apr 2019
      Sales Representative

      - Managed a territory comprised of 57 accounts ranging from large format Walmarts to small, local grocers. - Recognized and awarded for highest YoY growth in San Pellegrino store presence (6%)- calendar year 2017 - Developed and maintained relationships with store managers in an effort to gain incremental display space for our products. (San Pellegrino, Perrier, Acqua Panna, Nestle Pure Life)- Sold in 153 "Display Ready Pallets" into 5 Walmart accounts versus an assigned goal of 78 for the year 2018. -Winner of "Display of the Week"- awarded to the sales rep with the most impressive display across the nation Show less

    • Penske Truck Leasing

      Jul 2019 - Oct 2020
      Sales and Operations Management Trainee

      - Directly responsible for 66 rental reservations, generating $32,671 in revenue, during January 2020.- Managed a fleet comprised of 226 units; increasing proper maintenance status from 83% to 98%, and fulfilling all reservations across 5 locations.- Generated the highest sales revenue tied to one way truck rentals in the entire South Richmond district during August 2019.-Handled inbound and outbound calls regarding truck reservations for both commercial and household customers.

    • FedEx Ground

      Jun 2020 - Jun 2022
      Operations Manager

      -Assisted in the daily sortation and dispatch of 25,000+ packages by directing a team of 10-20 package handlers. Success metrics surrounded team safety, labor hours in relation to handled volume, and accurate loading; all as a means to maximize operational efficiency. Proficiently managed seven different areas of dock operations including trailer unload, load side, and delivery van unload.

    • Heaton Construction, Inc

      Jun 2022 - now
      Operations Manager

      - Directly supervised 31 office members; ensuring productivity, morale, retention, and employee development remained high.- Managed dispatch department: responsible for scheduling and routing 5,000 appliance installs per month, regularly eclipsing $1,000,000 in monthly revenue-Problem solve real time issues and reoccurring operational strains to better scheduling efficiency, installation frequency, and company cost effectiveness.

  • Licenses & Certifications

    • General Contractor

      North Carolina Licensing Board for General Contractors
      View certificate certificate
    • General Building Contractor (Class B)

      Virginia Department of Professional and Occupational Regulation