
Ashley Lloyd
Lead Clinical Counselor

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About me
Executive Director/Long Term Care Administrator
Education

Webster University
-Master Health/Health Care Administration/Management
Webster University
-Master of Arts - MA Mental Health Counseling/Counselor
Benedict College
-Bachelor of Arts - BA Social Work
Experience

Bryan Psychiatric Hospital
Oct 2006 - Jan 2008Lead Clinical Counselor• Scheduling of Staff• Supervise Operations of Unit• Perform consumer assessments (to include DSM-IV-TR)• Conduct psycho-educational groups• Relapse Control and Prevention Therapist• Rational Behavior Therapist• Grievance Coordinator• Quality Assurance Reviews• Admission Diagnosing Assessments• Program Development and Implementation• Ensure compliance with State and Federal Guidelines

Fairfield Healthcare
Jan 2008 - Feb 2012• Reported directly to VP of Operations, who was the listed Executive Director of facility• Managed the daily operations and financial budget of the facility• Operate high short-term rehabilitation product and services efficiently.• Develop key physician relationships to enhance therapy services and next-generation market.• Lead facility in excellent survey results and clinical outcomes.• Exceeded financial plan.• Assisted in moving therapy services in-house and directing therapy services.• Develop Marketing Strategies that include developing relationships with key physicians to improve both referral base and community support.• Identify programs, educational opportunities, and processes to efficiently manage the operations and develop employees• Assisted in External Marketing and program development as needed• of all levels.• Average Quality Mix of 30%• $497 average Medicare Rate.• Maintain average of 95% occupancy• Stabilize work force and facility• Cleared complaint surveys and assist in getting facility ready for annual survey• Assist sister facilities with training, staffing, and oversight as needed• Improved Clinical Indicators and revamped QAPI program• Met and spoke with all primary case management teams for area hospitals• Accurately reporting incidents to appropriate State Agencies.• Developing plan of corrections related to ineffective practices within the facility• Developed employee calendar/events to improve morale and reduce turn over Show less • Manage Social Work Department• Conduct psycho-educational groups• Case Management• Staff In-Services• Ensure compliance with State and Federal Guidelines• Discharge Planning and Service Coordination• DHEC Survey Participation• Grievance Coordinator• Program Development and Implementation• Rational Behavioral Therapist• Relapse Control and Prevention Therapist• Developed marketing plans.• Developed relationships with key physicians and hospital discharge planners to establish a steady referral base.• Developed processes to improve turnaround time on referrals and better customer service outcomes.• Exceeded budgeted targets. Show less
Operations Manager
Mar 2009 - Feb 2012Director Of Social Services/Director of Business Development
Jan 2008 - Mar 2009

Countrywood Nursing Center
Feb 2012 - Sept 2016Director Of Social Services/ ALF Coordinator• Coordinate training with Med Techs• OSS Assessment Coordination and Care Plan development and implementation• Medication Cart audits• Scheduling• Recruitment and retention of Med Techs• MMSE for residents in order to assess appropriateness for independent medication management/administration• Budgeting• Manage Social Work Department• Conduct psycho-educational groups• Staff In-Services• Ensure compliance with State and Federal Guidelines• Discharge Planning• DHEC Survey Participation• Service Coordination• Program Development and Implementation Show less

PruittHealth
Sept 2016 - Feb 2017Director Of Social Services• Manage Social Work Department• Conduct psycho-educational groups• Case Management• Staff In-Services• Ensure compliance with State and Federal Guidelines• Discharge Planning• DHEC Survey Participation• Service Coordination• Program Development and Implementation• Rational Behavioral Therapist• Relapse Control and Prevention Therapist

Millennium Post-Acute Rehabilitation
Feb 2017 - Jul 2019Assistant Administrator/Operations Mamager• Eliminated 90,000 of agency in 60 days and fully staffed building with permanent employees• Stabilize work force and revamped management team to meet the needs of the facility• Cleared complaint surveys and assist in getting facility ready for annual survey• Achieved historically improved Annual Survey Results for facility• Improve marketing plan and census development plan through HMO contracts, increased acuity levels, and developing a wound care program• Reduce turnover by 25% first 90 days, by establishing Employee Partner Programs to improve morale• Reduce bad debt and received $300,000 of old money sitting on the books• Developed marketing materials and marketing team• Developed an orientation program for both nurses and C.N.A’s that provided 3 day of classroom training and education to reduce turnover of newly hired employees• Improved employee satisfaction scores from previous year with a 96% participation• Assist sister facilities with training, staffing, and oversight as needed• Improved Clinical Indicators and developed and a working QAPI program• Established Medicaid Complex Program and contracts with multiple hospitals• Met and spoke with all primary case management teams for area hospitals• Accurately reporting incidents to appropriate State Agencies• Developing plan of corrections related to ineffective practices within the facility Show less

Wellmore of Lexington
Jul 2019 - Jan 2020Director Of Social Services
MAGNOLIA MANOR-GREENVILLE, INC- Fundamental LTC
Jan 2020 - Jul 2020Administrator
BRIAN CENTER / ST ANDREWS, LLC
Jul 2020 - Mar 2021Executive Director
Fundamental LTC
Mar 2021 - May 2021Executive Director
Springdale Health Care Center - Fundamental LTC
May 2021 - Apr 2022Administrator
Sumter East Health and Rehabilitation Center
Apr 2022 - nowAdministrator
Licenses & Certifications

Nursing Home Administrator
SCLTHCAJun 2019
Certified Dementia Specialist
University of South CarolinaApr 2015
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