Russell Collins

Experience

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  Kensington Financial Management Consultants Ltd

  Jun 2003 - Dec 2007

  Administration Manager

  Starting at Kensington was my first step towards building a career in the financial solutions industry, with dedication, a hard-work ethic and opportunity I was able to climb up the ladder from what was the lowest position in the business (administrator handling inbound/outbound post) to respectively managing the department and a team of individuals below me.

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  Smooth Financial Consultants Services

  Jan 2008 - Oct 2012

  Financial Solutions Consultant

  With a passion for more I joined Smooth financial for two reasons:1) To build on my financial solutions knowledge.2) Experience the many routes a consumer who is seeking financial assistance could take.My plan was simple, to target the areas of the business where my interest was and progress within, during my years at Smooth Financial I worked in the below roles: - Fee-charging loan broker- Customer Services and Creditor liaison- Lead generation- Call Centre Manager- Financial Solutions Consulting (Sales and suitable product advice) Show less

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  One Advice Group

  Aug 2012 - Aug 2018

  I receive a great deal of satisfaction from delivering knowledge and support to those around me, I have a strong passion for client and colleague welfare which drives me to be the best I can be for myself and the business, my role at OAG was cross skilled resulting in my day to day month to month is very varied and never the same, just a snippet of my involvement is listed: • Delivering Corporate Inductions• Training design and delivery within a multi regulated environment (FCA, SRA, IPA)• Teaching new skills and enhancing on existing knowledge to new and existing colleagues• Supporting the training academy• Identifying the training needs for areas of the business• Creating 6 to 12-month training plans• Implementation of team skills matrix, 90-day colleague support plans, and modular-based training• Measure and report ROI to key stakeholders• Live and breathe the business vision, values, culture and objectivesI work with a desire to understand a business inside and out and my current role allows me the opportunity to fulfill new passions, tackle new challenges and maximise my full potential. The OAG has played a big influence in my training career which has enabled me to represent the business through overseas training projects. Show less Sales Academy Manager & Operations Academy ManagerSupporting new colleagues with encouragement and positive engagement throughout their initial development journey, progressing colleagues within a live academy environment to attain a level of competency and then maintain that level. • Completing handovers with stakeholders, team managers & team coaches to ensure on the job support and development continued once a colleague graduated from the academy. • Creating development plans and milestones to achieve desired results and delivering continuous personal development (CPD) to existing colleagues.• Supporting Learning and Development Consultants with their training needs, projects, measuring of results and reporting ROI to the Head of L&D. Business CoachCoaching is about positive engagement and motivation, to recognizing an individual’s strengths and to allow them to recognise their areas of enhancement, I simply guide our colleagues to the door of development and best practice, the ownership is on them to take the leap and walk through it.Within this role, I worked with all areas of the OAG such as solutions front end, operations back end, insolvency, and legal practice. Show less

  • Learning and Development Consultant

    Nov 2015 - Aug 2018

  • Learning and Development Academy Manager and Business Coach

    Aug 2012 - Aug 2018
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  Add People

  Aug 2018 - now

  - Shifting the mindest on what a people development function is capable of- In search of real business problems and collaboratively finding solutions that make a meaningful impact on performance outcomes- Creating useful resources that reduce the need to learn- Facilitating experiences that replicate real challenges- Reducing the time between a problem identified and problem solved- Fighting battles in the spirit of being closely aligned to actual business objectives - Introduced core L&D infrastructure that was absent upon arrival - Supported the business through encouragement and facilitation of L&D best practices - Work in partnership with the Head of People and Culture to enhance colleague support and the workplace environment.

  • People Development Manager

    Jan 2020 - now

  • Learning and Development Specialist

    Aug 2018 - Feb 2020