Hoa Nguyen

Experience

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  United States Air Force

  Jan 2010 - Mar 2014

  Reserves

  Air Force Reserve Officers Training Corps

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  Papa John's International

  Sept 2013 - Jan 2015

  Inside Lead/Driver

  - Demonstrated dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.- Committed to meeting the needs and expectations of the organization’s internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction- Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.- Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a “can do” attitude. Show less

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  The Asian Bistro

  Jun 2014 - now

  - Monitor market trends, create advertising campaigns, develop pricing strategies and targeting strategies based on demographic data.- Strategize and develop more awareness.- Oversee daily operations of the restaurant as well as its direction, profitability, and reputation. - Applying skillful communication and problem solving techniques to ensure customer satisfaction.- Assisting kitchen staff and other employees with duties outside of job description to maintain highest quality of customer service and promote teamwork.

  • Business Owner

    Nov 2019 - now

  • Server/Shift Lead

    Jun 2014 - now
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  AIG

  Jun 2015 - Jan 2016

  Financial Advisor

  Protection, Income Solutions and Wealth Accumulation- Cold calling small business owners using consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales.- Actively researching and providing clients the best products available through other carriers- Handle all customer inquiries and be responsible for the accurate maintenance of client’s information in the system including handling sensitive medical, financial and personal client data. - Effectively communicate to obtain information from clients, insurance carriers, paramed vendors, and APS providers and facilitating the processing of underwriting requirements. - Consistently uses telephone courtesy and knows how to deal with customer dissatisfaction in order to professionally and expertly control the conversation when following up on requirements and educating customer of underwriting process. Show less

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  JJ Barbershop

  Jan 2016 - now

  Chief Financial Officer

  - Providing leadership, direction and management.- Providing strategic recommendation.- Managing the processes for financial forecasting and budgets, and overseeing the preparation of all financial reporting- Advising on long-term business and financial planning

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  BEHN Limited Liability Company

  Aug 2018 - now

  Founder
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  San Diego Lifestyle Rentals

  Oct 2020 - now

  Owner

  San Diego Premier Rentals, Service & Lifestyle

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  Bridging Hope Initiative

  Oct 2023 - now

  Founder
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  MycoWave Network

  Oct 2023 - now

  Chief Executive Officer

  www.MycoWaveNetwork.com