Deep Enrich
Shailendra Chauhan
Customer Support Manager
489 followers
Raipur, Chhattisgarh, India
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About me
Branch Service Manager with Reliance Retail Ltd
Education
Symbiosis Centre for Distance Learning
2011 - 2013Postgraduate Degree International Business A+%2C%20Bareilly.webp)
Mahatma Jyotiba Phule Rohilkhand University (MJPRU), Bareilly
1999 - 2003Bachelor of Engineering - BE Electronics & Communication Firstachieved 74% overall
Experience
Hcl infosyatems ltd
May 2005 - May 2008Customer Support ManagerLeading a team of 23 Engg. to carry out the repair activity of Nokia Mobile phone( GSMRange).
Spice Mobiles Ltd
May 2008 - Jul 2008Sr. Executive ServiceIndepay networks pvt ltd
Jul 2008 - Jul 2009Sr. Exexutive OperationsManaged the entire operations of Indepay Terminal field service in Rajasthan Region.
Nokia India pvt ltd
Jul 2009 - Nov 2011Senior Operations Executive
Samsung India Electronic Private Limited
Dec 2011 - Dec 2019Manager -Branch Service
Reliance Retail
Feb 2023 - nowBranch Service ManagerHandling Chhattisgarh State Service Operation of BPL & Kelvinator Products in Product Business Group of Reliance Retail Ltd.
Licenses & Certifications
- View certificate
Agile Project Management
GoogleMay 2024
- View certificate
Project Execution: Running the Project
GoogleMar 2024 - View certificate
Project Planning: Putting It All Together
GoogleMar 2024 - View certificate
ChatGPT for Beginners: Save time with Microsoft Excel
Coursera Project NetworkFeb 2024 - View certificate
Foundations of Project Management
GoogleJan 2024 - View certificate
Project Initiation: Starting a Successful Project
GoogleJan 2024 - View certificate
Listening to Customers
LinkedInOct 2019 - View certificate
Customer Service: Handling Abusive Customers
LinkedInOct 2019 - View certificate
Interpersonal Communication
LinkedInOct 2019 - View certificate
Leadership: Practical Skills
LinkedInOct 2019
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