Adele (ZA)

Experience

• 

  ADT SECURITY

  Aug 2001 - Aug 2006

  Personal Assistant

  Assistant to Dealer Programmes Sales Trainer• Liaise with Sales Trainer and arrange training dates for special promotions representatives• Compiling closing date ratio statistics and profiles (personal and professional) on individual training candidates• Research, develop and create training aids for use on courses, such as games, brainteasers, training manuals• Arrange, coordinate and see through training courses, from start to finish, that would also include lunches• Provide after training care to trainees. Once initial training has been completed, a profile of each candidate is created and monitored. Trainees are contacted personally, to retrieve feedback on the effectiveness of the courses they have attended. Assistance is providing – personal coaching. Each trainee’s sales track record is monitored. Thereafter the Trainer coaches and motivates them, if necessary, they are re-trained. At all tiles, a professional yet cordial relationship is maintained.• Set up appointments with departmental heads, training candidates on a one on one basis• Attending and responding to incoming and outgoing correspondence, Viz, faxes, sales reports, comments from training candidates and departmental heads, letters, training schedules• Make travel and accommodation arrangements for the trainers• Maintaining a filing system manageable by herself as well as the trainer• Typing reports, letters, memo’s, schedules, registers, spreadsheets etc, she has a typing speed of 45 words per minute• Communicating with people at all levels, as well as dealer principals personally, telephonically and via email• Compiling travel approvals and expense claim formsPA to Director of the dealer program Show less

• 

  KPMG

  Aug 2006 - Dec 2008

  EXECUTIVE ASSISTANT – MD: IT ADVISORY AND HR DIRECTOR

  • Coordinating internal and external meetings and facilities• Diary management for 2 directors:• Constant scheduling of appointments and allowing them travel time to get from one client to anotherTravel: • Coordination international and domestic travel arrangementsOracle:• Working on the KPMG Oracle System – bill tracking and collectables together with timesheets on a weekly basis• Proof reading: Document editing on a daily basis• Screen post, telephone calls and emails• Coordinating executive meetings, departmental meetings, conferences, strategy sessions, team building and training sessions on an executive level, nationally.• Direct communication with internal and external personnel at all levels• Screen calls, taking accurate messages • Receiving clients and visitors• Dealing with queries in directors’ absence• Microsoft packages: Oracle, Word, Excel, PowerPoint, Outlook, Dialogue, Internet and Intranet Show less

• 

  PricewaterhouseCoopers

  Jan 2009 - now

  Personal Assistant

  • Coordinating internal and external meetings• Constant diary management for both my Directors• Liaise and ensure a relationship with the clients Personal Assistants• Book meetings and allow for travel time• Working on PwC Maconomy system – Timesheets and expenses for both Directors• Document editing – Proof reading documents on a daily basis• Coordinating international and national flights• Printing audit committee packs and delivering to clients• Editing and printing of client financial statements• Printing client invoices and follow up on payments before month end• Arrange counselling meetings with HC group and Directors• Arranging Human Capital Socials and ensure payments of venue hire and catering etc.• Work closely with Managers that are on my Directors projects and ensure that client deliverables are done timeously.• Direct communication with staff and Directors• Screen telephone calls and deliver messages efficiently • Deal with client queries in the Directors absence• Arrange meeting rooms for both client meetings and internal meetings• Complete function booking forms and liaise with catering staff for specific requirements• Staff Planner (Back Up) – update retain with staff’s current projects and leave etc.., • Day to day office duties., typing, faxing, photocopying, scanning and printing• Microsoft Packages: Microsoft Word, MS PowerPoint, MS Excel and Outlook• PWC Intranet (customized internal programs), Maconomy , Lotus 123 Show less