Doug Ickes

Doug Ickes

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location of Doug IckesHollidaysburg, Pennsylvania, United States

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  • Timeline

  • About me

    Manager, Military and Veteran Recruiting

  • Education

    • Community College of the Air Force

      -
      Associate of Science - AS Dental Clinical Sciences, General
    • National American University

      -
      Bachelor of Science - BS Management
  • Experience

    • United States Air Force

      Aug 2013 - Feb 2023

      Oversees the daily operations of 39 staff members supporting 10K customers. Directly responsible for maximizing the organizational success and enhancing the patient's experience. Managed Dental Services in the Department of Defense largest clinic in the Asian, Indian, and Pacific territories. Optimized team of 25 dentists and 97 ancillary staff to treat 30,000 patients, while exceeding The Joint Commission requirements. Oversaw execution of a $1.3 million budget and constructed the clinic's $12 million business plan.

      • Dental Practice Manager

        Nov 2020 - Feb 2023
      • Dental Clinic Director of Operations

        Oct 2019 - Nov 2020
      • Dental Laboratory Manger

        Sept 2015 - Nov 2020
      • Dental Laboratory Manger

        Aug 2013 - Aug 2015
    • UPMC Health Plan

      Jan 2023 - now
      • Manager, Military and Veteran Recruiting

        May 2023 - now
      • Military Affairs

        Jan 2023 - May 2023
  • Licenses & Certifications

    • Google Project Management: Specialization

      Coursera | Google
      Sept 2022
      View certificate certificate
    • Professional Manager Certification

      United States Department of Defense
      Jan 2018