Joe Wood

Joe Wood

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location of Joe WoodGreater Indianapolis

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  • Timeline

  • About me

    IT-Network Professional

  • Education

    • Chippewa Valley Technical College

      -
      Associates degree Criminal Justice Law Enforcement
    • Western Governors University

      2014 - 2018
      Bachelor's degree Information Technology Security
  • Experience

    • Garda Cash Logistics

      Mar 2007 - Jan 2013

      successfully implemented 100+ additional stops and ATM fills during Superbowl week to ensure that no ATM in our footprint ran out of cashsupervises and assigns daily responsibilities to armored crew and vault personnel Complete daily billing and route and cash/coin vault productivity reportsInterviews and trains new employeesActs as liaison between operations and vehicle service division Assist with the preparation of payroll, service incentives, worker's compensation reporting and accident reportsMaintain employee branch filesCreates budgets and monitor finances for both transportation and coin/cash servicesResearch and investigate theft and deposit lossesFill in on Armored and or ATM routes when neededIssues and maintains uniforms and suppliesSells service and brings on new revenue Show less

      • Assistant Branch Manager

        May 2011 - Jan 2013
      • Armed Courier/ATM technician/ Vault personnel/ Route Lead

        Mar 2007 - May 2011
    • DS Services

      Jan 2013 - Jul 2015
      Route Development Manager

      • Manage water and coffee operations throughout indiana• Maximize sales to increase footprint• Drive Customer service by working with Operations Managers to implement re-alignments at multiple branches• Work with warehouse crews to ensure compliance with food safety regulations and inventory controls• Recruit, train and develop employees to maximize route revenue• Lead sales presentations to large accounts• Manage projects such as multi sate equipment installs/upgrades• Work with national and key accounts to ensure customer service remained the number one distinguishing characteristic from our competitors Show less

    • ATM Solutions, Inc.

      Jul 2015 - Jan 2018
      Branch Manager

      Managed ATM cash replenishment/deposit pull schedules, first line maintenance, 2nd line maintenance, installation, and rentals for the central Indiana region. Grew ATMs serviced from 150 to 450 in 2 years using the same resource structure, increasing revenue while maintaining variable costs.Developed a leadership team that focused on timeliness and accuracy to enhance customer experience.Cross trained all cash load personell on first line maintenance to decrease response time to meet/exceed SLA expectation.Maintained vault balance and reduced losses due to incorrect balancing and vaulting errors. Show less

    • Brink’s Inc

      Jan 2018 - Jun 2021
      • Branch Manager

        Jul 2020 - Jun 2021
      • Operations Manager

        Jan 2018 - Jul 2020
    • Ikelite

      Jun 2021 - Nov 2021
      Operations Manager
    • Simon Property Group

      Nov 2021 - Apr 2024
      • Network Engineer

        Aug 2023 - Apr 2024
      • Network Administrator

        Apr 2022 - Sept 2023
      • Network Administrator

        Nov 2021 - Apr 2022
    • Delta Faucet Company

      Apr 2024 - now
      Network Administrator
  • Licenses & Certifications