Isaiah Victor

Experience

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  AMC Theatres

  May 2013 - Dec 2013

  Studio Crew Member
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  Taco Bell

  Jan 2014 - Apr 2015

  Team Member
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  Sam's Club

  Apr 2015 - Jun 2017

  Customer Service Specialist

  Used consultative techniques to understand customer needs and make strategic referrals to business partners.Applied basic sales strategy to engage customers and present solutions to suit individual needs. Answered numerous calls, emails and orders per day, addressing customer inquiries, solving problems and providing product information.

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  The Home Depot

  Feb 2017 - Dec 2019

  Assistant Operations Manager

  Assisted moving loads throughout the facility to designated areas while mindful of conditions and moving equipment.Utilized equipment such as Forklifts, OP Machines and Reach Truck to move freight to planned sets or Storage. Maintained clear line of communication to dispath teams to assigned areas of loading/unloading trucks, trailers, etc. Ensured Safety at all given times. Utilized Company Career Platform to stay Updated on News and Tips to ensure a great working environment.

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  H-E-B

  Dec 2019 - May 2020

  Market Representative

  Help customers complete purchase. Offered hands-on assistance to teammates, assessing needs and maintaining knowledge of consumer preferences. Became knowledge in various OSHA Standards and Sanitations. Utilized Company Career Helper to further understanding job duties when needed. Volunteered for extra shifts during holidays and other busy periods to alleviate shelf/staff shortages.

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  Walmart

  May 2022 - Oct 2023

  Resolution Coordinator II

  Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.

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  Hyatt Hotels Corporation

  Nov 2023 - now

  Night Auditor

  Payment Processing, Billing Services, Reservations, and Guest Services.Responsible for checking Guest In and Out. Handling phone calls and redirecting when needed.Communicating Hotel Services and Promotions.Direct Contact and Front Line Etiquette.