Cassandra Bell

Experience

• 

  California Tile Supply

  May 2000 - Nov 2003

  Showroom Manager

  Answered customers' questions, addressed problems and complaints in person and via phone. Oversaw all dalily operations of one store location. Offered direction and gave constructive feedback to motivate and improve team members performance. Recruited, hired, developed, and retained retail talent for the comapny.

• 

  California Tile Supply

  Nov 2004 - Sept 2006

  Showroom Consultant

  Assisted customers with product selection that best fit their needs. Educated customers on product and service offerings. Built customer confidence by actively listening to their concerns and giving approprate feedback. Consulted customers onthe latest syles and trends in the flooring industry. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Processed all sales transactions accurately. Openand closed teh store, which included counting cash drawers and making bank depoits Show less

• 

  California Tile Supply

  Sept 2007 - Feb 2008

  Purchaser
• 

  Dal-Tile Corporation

  May 2008 - Apr 2021

  Lead the warehouse house team in products, customer service, purchasing, shipping and receiving. Lead inventory team. maintained inventory levels, and all warehouse tasks processed orders, maintained cash on site, helped customers with design work, completed all end of day tasks.

  • Administrative Manager

    Dec 2017 - Apr 2021

  • Team Lead

    Mar 2016 - Dec 2017

  • Customer Service Representative

    May 2008 - Mar 2016
• 

  Daltile Sales Service Center

  May 2020 - now

  Assistant Manager
• 

  Daltile

  Apr 2022 - now

  SSC Manager