Paul Haggerty

Experience

• 

  Minnesota Air National Guard

  Oct 2007 - Jan 2016

  RF Transmission Systems Technician

  Motorola Portable, Mobile, and Fixed radio installation and maintenance, along with various other IT functions

• 

  Caribou Coffee

  Oct 2010 - Nov 2012

  Team Member

  I work register, make coffee and other espresso based drinks.

• 

  U.S. Bank

  Jan 2013 - Mar 2013

  Purchase Fund Review Contractor

  I reviewed Mortgage documentation for compliance with FNMA and FHLMC Standards.

• 

  Veritas Technologies LLC

  Mar 2013 - now

  I continue to support NetBackup as a Senior member of the SME (Backline) Support Team - Part of the NetBackup Backline (SME) Support Team I am Senior Technical Support for NetBackup Enterprise backup software.• Troubleshoot NetBackup Backup and Restore issues.• Help customers troubleshoot network and environmental/OS problems on Windows/Linux/Unix.• Interact with storage technology such as DataDomain, HPStoreOnce, other OST, Netapp/NDMP, Cloud (S3), Tape Storage, and Disk Deduplication. I am Technical Support for the NetBackup Enterprise backup software.

  • Sr. Princ. Tech Support Engineer

    Apr 2022 - now

  • Principal Technical Support Engineer

    Oct 2019 - Apr 2022

  • Senior Technical Support Engineer

    Oct 2015 - Oct 2019

  • Technical Support Engineer

    Mar 2013 - Oct 2015