Doug Minaker, TCM

Experience

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  Hanson Brick

  Jul 2001 - Jul 2007

  Lead Hand

  Helped the team leader run the shift and fill in as needed for the team leaders. This involves making production and maintenance decisions to keep productivity and safety at optimal levels. Troubleshooting and problem-solving skills used daily to ensure plant operation. Forklift and crane certified for 5+ years with company, Skyjack/Man lift certification for 2+ years.

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  Electro Motive

  Jul 2007 - Mar 2009

  Crane Operator

  Overhead crane operator in locomotive manufacturing facility. Operated cranes ranging from 15 to 100 ton capacities while operating within safety and rigging guidelines.

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  Stanhope Beach Resort

  May 2009 - Oct 2009

  Night Auditor

  Front desk responsibilities, night audit duties and setup for morning breakfast buffet.

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  Delta Hotels

  Oct 2009 - Apr 2010

  Front Desk Supervisor

  Front desk supervisor and duty manager on evening shifts. Assist with sales goals, performance management and guest relations.

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  Stanhope Beach Resort & Conference Centre

  Apr 2010 - Sept 2012

  Guest Services Manager

  Guest Services Manager for Stanhope Beach Resort which was a historic property located on the North Shore of PEI. Responsible for front desk services, housekeeping, group contracts and billing. Worked with the Executive chef on breakfast services. Worked on advertising, promotions and social media.Updated & created many of the policies and procedures for the front desk and dining room. Assisted with other management duties and moved up to Assistant General Manager position.

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  Dalvay By The Sea

  Sept 2011 - Aug 2012

  Guest Services Manager

  Guest Services Manager for Dalvay by the Sea which is a historic property located on the North Shore of PEI. Responsible for front desk services, group contracts and billing. Worked on advertising, promotions and social media. Updated & created many of the policies and procedures for the front desk and dining room.

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  Carrot River Inn

  Sept 2012 - May 2013

  General Manager

  Oversee the start up and management of the 24 room hotel and 84 seat dining room and lounge. Responsibilities included working with the contractor and board of governors to create a mid level hotel with all the standard amenities you would find in a larger city property. The dining room was designed to offer casual family dining in a clean & relaxed environment with friendly service, good food and a well rounded drink menu.Responsible for all aspects of a new business including budgets, creating all the policies and procedures to begin operations, staffing, advertising, sourcing suppliers, payroll, scheduling, training and many other administrative duties. Show less

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  Membertou Trade and Convention Centre

  May 2013 - Aug 2018

  Food & Beverage Service Manager

  Oversee front of house operations from room setups to food & beverage services including the catering and dining room service staff. Responsible for beverage services and menu options including maintaining budget margins, payroll, labour budgets, scheduling, sales targets, promotions, advertising and other administrative duties are included with this position. Working with a great team of supervisors we provide a level of service to meet or exceed our guests expectations while creating a workplace for individuals to learn and develop in the food & beverage (hospitality) industry. Additional responsibilities include assistance with strategic planning for MTCC. Show less

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  Ramada Hotel Downtown Prince George

  Aug 2018 - Jun 2019

  Assistant General Manager

  Support the F&B teams in achieving and exceeding guest experiences. This compromises direct management of the culinary, catering, restaurant and Starbucks teams. Additional supervisory role for the hotel operations including rooms, sales, maintenance and administration.

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  Northern Undergraduate Student Society

  Jul 2019 - now

  General Manager

  In combination with my management team this position has operational oversight of the Degrees coffee outlets, Thirsty Moose Pub, and catering within the Student Centre building. We operate the Upass program, health and dental plan, Food Bank, Student Clubs, lockers, funding opportunities, events, and advocate for the Undergraduate student body.