Jacob E.

Experience

• 

  Austin Public Library

  Feb 2020 - Aug 2021

  Teen Library Council

  Advised the Austin Central Library on best practices for serving teenagers 13-18 years old in the Teen Area

• 

  Planned Parenthood of Greater Texas, Inc.

  Oct 2020 - Apr 2021

  Teen Peer Sexual Health Educator

  Trained to provide accurate information about sexual health and help guide teen peers in making healthy decisions for their emotional and sexual wellbeing.

• 

  Surefire Event Staffing

  Jul 2021 - Oct 2021

  Staffer

  Executed three-course meals at various weddings in the Texas Hill Country (on one occasion in less then 15 minutes)Assisted in Housekeeping at the Long Center time-to-timeHelped with parking for a huge festival in the Texas Hill Country

• 

  Austin Independent School District

  Dec 2021 - May 2024

  Volunteering to advise the school district on equitable solutions to issues parents and students alike face.

  • Equity Advisory Committee

    Dec 2021 - May 2024

  • Student Equity Council

    Dec 2021 - Jun 2022
• 

  Ending Community Homelessness Coalition (ECHO)

  Jan 2022 - now

  Austin Youth Collective

  The Austin Youth Collective is a group of young adults ages 18 to 24 with lived expertise of homelessness working tirelessly to end homelessness in Austin.- Advocate for specific, realistic solutions to the problems that unhoused people face on a daily basis in Austin- Successfully assisted with mobilizing a full-scale non-profit response to inclement weather disasters in Austin in 2022 and 2023- Drafting and distributing agendas for weekly team meetings- Coordinating with facilitators and attendees to confirm meeting agendas and ensure a productive and focused discussion- Sending out timely reminders to colleagues before weekly meetings, including the Zoom link for virtual meetings- Managing calendars and Google Drive, ensuring organization and easy access to shared documents- Effectively managing the AYC email account, responding to inquiries and ensuring prompt communication- Leading meeting discussions during AYC meetings, fostering an inclusive and collaborative environment- Keeping track of time during AYC meetings, ensuring adherence to the agenda, and maximizing productivity. Show less

• 

  Brand Besties

  Mar 2022 - Mar 2024

  Brand Ambassador

  - Provide wayfinding assistance to customers, guiding them to points of interest from rail stations and key bus stations/stops- Advise customers on the most efficient and suitable routes to reach their desired destinations- Ensure customer safety by enforcing proper distance from trains on rail station platforms- Proactively communicate delays and schedule changes to customers, offering alternative options and minimizing inconvenience- Act as a brand ambassador for CapMetro, promoting the organization's services and fostering a positive customer experience- Maintain a professional and approachable demeanor while addressing customer inquiries and concerns- Stay updated on transit schedules, route changes, and system updates to provide accurate information to customers- Collaborate with team members and supervisors to address customer service issues and improve overall customer satisfaction- Uphold safety protocols and emergency procedures, ensuring the well-being of customers during transit operations- Act as a reliable resource for customers, answering questions and providing assistance in a timely and helpful manner. Show less

• 

  Proof (formerly Notarize)

  Oct 2022 - now

  Notary Public

  - Provide online on-demand notary services, utilizing a digital platform to remotely notarize documents- Verify the identity of signers and ensure their understanding and willingness to sign legal documents- Administer oaths and affirmations to individuals, ensuring the accuracy and legality of sworn statements- Witness the signing of documents, ensuring compliance with legal requirements and preventing fraud- Maintain comprehensive records of notarized transactions and associated documentation- Stay up-to-date with relevant laws, regulations, and best practices- Serve as a loan signing agent, facilitating the signing of loan documents for real estate transactions- Coordinate with lenders, borrowers, and other parties to ensure timely and accurate document signings- Conduct thorough reviews of loan documents to verify accuracy and completeness- Handle sensitive and confidential information with utmost discretion and professionalism- Specialize in apostille and embassy legalization processes, guiding clients through the necessary steps for document authentication- Maintain knowledge of specific requirements and procedures for different countries' embassy legalization and apostille services- Assist signers in completing necessary forms and obtaining appropriate certifications for document legalization- Provide guidance on document preparation and authentication, ensuring compliance with international standards and regulations. Show less

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  Austin Mutual Aid

  May 2023 - Aug 2023

  - Preside over, lead, and facilitate board meetings, ensuring efficient communication, collaboration, and decision-making among board members.- Provide strategic guidance and direction to the Board, aligning AMA's goals and objectives with its mission to build and sustain vibrant communities.- Foster a positive and inclusive board culture, encouraging active participation, diverse perspectives, and constructive dialogue among members.- Apply and enforce parliamentary rules and standards in Board meetings by consulting and interpreting Robert's Rules of Order and other rules.- Oversee the development and implementation of AMA's strategic plans, working closely with the Board to set priorities and achieve organizational objectives.- Collaborate with the Executive Committee to ensure effective implementation of board-approved policies, procedures, and governance frameworks.- Act as a liaison between the Board and AMA's staff, providing guidance, support, and feedback to promote a harmonious working relationship.- Provide general superintendence and direction over all AMA officers as needed.- Evaluate board performance and effectiveness, identifying areas for improvement and implementing measures to enhance governance practices.- Engage in fundraising efforts and donor cultivation, leveraging personal networks and resources to support AMA's financial sustainability.- Represent AMA at external events, conferences, and networking opportunities, advocating for the organization's mission and building strategic partnerships.- Continuously stay informed about relevant trends, policies, and best practices in the nonprofit sector, applying knowledge to drive innovation and growth within AMA.On an indefinite leave of absence from May 29, 2023 to August 6, 2023 as I became an Operations Specialist on a temporary contractual basis. Show less - Support AMA's mission by actively participating in the application process for obtaining 501(c)(3) status from the Internal Revenue Service (IRS), including compiling necessary documentation and liaising with the IRS.- Collaborate closely with the Operations Lead, providing assistance in their duties to streamline organizational processes and enhance operational efficiency.- Update and maintain the organization's website, ensuring that it reflects current information, resources, and upcoming events to engage the community effectively.- Respond promptly to emails, inquiries, and requests, providing courteous and helpful information to individuals seeking assistance or wanting to get involved with AMA.- Perform general administrative tasks, including data entry, filing, and organizing documentation, to support the smooth functioning of the organization.- Act as a point of contact for volunteers, providing guidance, support, and training when necessary, to foster a cohesive and engaged volunteer community.- Collaborate with other teams within AMA, such as the Executive Committee and Fundraising Committee, to contribute to overall organizational goals and initiatives.- Proactively identify areas for improvement within the operations workflow and suggest and implement effective solutions to enhance effectiveness and productivity.- On some occasions, coordinate and execute outreach efforts to various encampments, providing essential supplies such as food, water, and other necessities to individuals in need. Show less

  • Board Chair

    Nov 2022 - Aug 2023

  • Operations Specialist

    May 2023 - Jul 2023