Emma Miller

Experience

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  Australian Unit Administration

  Jan 2006 - Jan 2007

  Insurance and accounts payable officer

  Qualified Strata Insurance officer accredited with several major insurance companies. Liaison between property owners, tradesmen and insurance companies when processing work orders and insurance claims. Process accounts payable relating to insurance claims and everyday accountsBank liaison for accounts payable.

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  Bupa Australia & New Zealand

  Feb 2007 - Dec 2007

  Customer Care Representitive

  Working in the Members only inbound call centre providing information and advise to members on policies and benefits based on an advanced understanding of the Australian private and public health system.

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  SEMA Group Pty Ltd

  Jan 2008 - Apr 2013

  Campaign & Project Manager

  Provide professional customer service to internal and external clients. Work closely with clients to ensure all requirements and expectations are clearly captured and understood. In turn, provide timely and accurate instructions and coordinate all necessary components through the business for Multi-channel campaigns including print media, eDM’s, event management portals and internal client workshop setups. Advanced aptitude for copy proofing, time management, research, and data manipulation.

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  Edinburgh College

  Jul 2013 - now

  TRANSFORMATION / COLLABORATION & EMPOWERMENT / RISK MANAGEMENT / BUSINESS CONTINUITY Enable the efficient delivery of major change through the Edinburgh College Transformation Programme and Change Portfolio. Provide standards of project management within the college via the introduction of a corporate level PMO. Oversee the ongoing management and maturity of Risk Management and Business Continuity within Edinburgh College. Promote innovation through co-production and collaboration. Show less

  • Portfolio Manager

    Aug 2017 - now

  • IT Project and Service Delivery Team Leader

    Jul 2013 - Jul 2017