Lashawn Dalton

Experience

• 

  Key Corporate & Commercial Bank

  Jan 1992 - now

  VP/ Manager
• 

  KeyBank

  Jan 1992 - now

  VP/Manager

  • Responsible for leading a professional staff administering a portfolio of complex loans for Key Institutional Bank clients and syndicated Commercial Banking clients• Responsible for providing superior, “high-touch” client service while maintaining risk management, compliance with bank policies and regulatory requirements, and internal procedures and controls• Assists KAS Divison manager with continuous improvement activities and other projects as assigned• Recruits, hires and develops staff associates needed for a strong, reliable infrastructure; provides learning environment, diversity, productivity and quality standards, with recognition and development for staff (including ability to motivate and promote team-building).• Coordinates and executes servicing functions across multiple systems and functions• Proactively identifies and resolves risk management and client service issues, requiring interaction with clients, third parties, sales staff and management; ensures appropriate balance between service and risk• Professionally represent division in meetings with clients, bank groups and other third parties• Provide back-up/support as needed to other teams within KAS Services• Lead conversions from CL3 to Loan IQ. Leads ongoing initiatives to enhance commercial lending platform and servicing structure• Monitor and evaluate team activities to ensure alignment of resources yield an effective and efficient workflow to ensure data integrity on the LIQ system Show less