Benjamin Mullen

Experience

• 

  Raytheon; Space & Airborne Systems

  Jul 2004 - Oct 2005

  Supply Chain Specialist

  • Applied Six Sigma philosophy increasing planner productivity and reducing variability of worker outputs• Developed process flows for supply chain operations and cross-functional data entry and continuance• Scheduled migration of production/inventory data from legacy systems to web-based software• Analyzed allocation of physical resources, compliance of existing best practices, and effectiveness of user interfaces to recommend future state of inventory tracking system

• 

  Gap Inc.

  Apr 2006 - Jan 2013

  • Managed two subject matter expert (SME) teams to enhance partnerships and improve the quality of process enhancements• Developed architecture of scorecard reporting evaluating company performance on multiple IM key performance indicators• Represented Old Navy brand during reporting initiatives ranging from new metric creation to suite migrations• Generated training materials for multiple products delivered by the Business Technology Group (BTG)• Optimized inventory productivity and performed root cause analysis on variances in allocation and financial plans• Owned pre-season process and management of system parameters for planning and forecasting systems• Organized team offsite visits for direct customer and store feedback for performance review of previous initiatives• Assessed store demand accuracy and administered system settings for continuous performance improvements• Leveraged relationships with business partners to identify new prospects and educated teams on risk management Show less

  • Consultant, Inventory Strategy

    Jun 2010 - Jan 2013

  • Senior Analyst, Inventory Strategy

    Feb 2007 - Jun 2010

  • Distribution Analyst, Europe Distribution

    Apr 2006 - Feb 2007
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  Gap Inc./Old Navy

  Jan 2013 - May 2014

  Manager, Inventory Strategy

  • Counseled International Growth Advisory Team to develop solutions for expanding into Mexico and employ any achievements from existing markets• Managed two direct reports in developing their teams of subject matter experts within the Planning and Allocation functions• Achieved 93% of Old Navy requirements with an initial update to legacy forecasting logic by vetting proposed solutions with other brands’ scenarios• Advanced three homegrown tools into becoming IT-supported applications by coordinating the first “FedEx Day” for Inventory Management teams Show less

• 

  Lolli and Pops, Inc.

  Jun 2014 - May 2020

  • Drove operational excellence and data accuracy through partnerships with Operations, Supply Chain, HR, and Finance while evolving processes and tools• Scale IT systems through B/C funding by defining problem statements, distilling core requirements, and improving communication with stakeholders• Expedite new BI platform launch by 2 months ahead of schedule by optimizing milestone sequences and developing onboarding training levels• Strategize SQL database schema requirements for wholesale, e-commerce, and loyalty customer platforms and lead UX testing• Compress new store technical install timetable by 71% through managing vendor relationships and standardizing on-site technician procedures• Elevate productivity and data accuracy through standardization and automation of tools for Operations, Supply Chain, HR, and Finance• Progress uptime of IT services 8 pp (to 99.7%) through the examination of vendor network hardware and tackling opportunities with field team education• Publish team status on projects and major milestones to better collaborate with business partners to complete deliverables within SLAs Show less • Scoped, designed, built, and supported key projects to expand capabilities for multiple functions to evaluate opportunities and prioritize future investment• Boosted shopper yield by 14% through iteration of product categories and optimization of store and seasonality indices used in forecasting• Established best practices of master data management to improve the accuracy of the figures reported to corporate teams and field leadership• Improved visibility to supply chain milestones cultivating focused performance dashboards across products, stores, vendors, and systems• Enabled near-real-time visibility to in-store performance to validate the ROI of corporate strategy shifts and revisions to A/B testing guidance Show less

  • IT Project Manager

    Sept 2018 - May 2020

  • Business Intelligence Manager

    Jun 2014 - Sept 2018
• 

  Russell Tobin

  Jun 2020 - Aug 2021

  Engineering Project Manager @ Russell Tobin (contractor) at Apple Inc.

  • Managed projects throughout their lifecycle to improve reporting of business performance for the Marketing Analytics team• Performed the role of Scrum Master to administer resources and track team productivity against major milestones and change log• Negotiated feature requirements and release dates between stakeholders and engineering teams to ensure a minimum viable product with each release

• 

  Deloitte

  Aug 2021 - now

  Engineering Project Manager

  • Consult on data design and operational best practices across four product lines to execute on strategic roadmap and fiscal year KPIs Manage projects and initiatives through planning and development lifecycle• Present project proposals to Privacy Engineering and Legal for new data collection, secondary data usage, modeling, and system migrations• Product solutions: negotiate feature requirements and release dates between stakeholders and engineering teams• Administer communications and strategy execution for data analysis and transformation between stakeholders, data science, and engineering teams• Partner with both internal and external engineering teams to perform root cause analyses and resolve issues and challenges in complex environments• Define and deploy CRM framework with external business partners• Manage Engineering Developers, Data Scientists, and EPM consultants as team lead and career coach Show less