Harrison May

Experience

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  Siemens Industry US

  May 2014 - Aug 2014

  Summer Intern

  Summer intern working in the Strategy and Market Intelligence Division of Siemens Industry. Conducted research on the Industrial Control System (ICS) cyber security market

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  Athenahealth

  Nov 2014 - Mar 2015

  Consultant

  Market Intelligence

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  Cascade Insights

  May 2015 - Apr 2017

  B2B Tech Research Analyst

  Research analyst at Cascade Insights, a company specializing in market intelligence for B2B technology companies. Experienced communicating with clients throughout the entire process of a research project including the development of a discussion guide, preliminary findings, and construction of the final deliverable. Conduct project analysis from information obtained through In-Depth Interviews in conjunction with open-source intelligence from a variety of sources including LinkedIn, Google Analytics, Alexa, SEM Rush, Twitter, Buzz Sumo, and government data sources.Areas of research include- Cloud Platforms (AWS, Azure, GCP)- Data Storage / Disaster Recovery / Data Replication- Enterprise Email Marketing- Cyber Security- CRM/ERP/CPQ- Containers / Virtualization- Enterprise IT Planning- Startups - SOX Compliance Solutions- IT Support Services- Cloud Cost Management- IOT / Connected Car- Aviation Broadband and IoT connectivity- Application Load Balancing- Endpoint device protection / Advanced Threat Protection- Website Security and SSLResearch Methodologies- In-depth Interviews- Market Opportunity Analysis- Survey Creation- SWOT- Battle Card Development Show less

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  GetG5

  Apr 2017 - May 2018

  Product and Market Research Manager
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  Cascade Insights

  Apr 2018 - Nov 2021

  The wearer of many hats. I am focused on helping the entire organization run more smoothly and securely.- Led IT operations (Both internal and with external partners)- Responsible for developing information security posture, training, and risk/compliance measures across the company (AV, password management, backup and DR, endpoint policies, security awareness training)- Implemented and managed our PSA (Mavenlink and ProjectorPSA)- Implemented recruiting platform- Developed various google and excel documents to support various aspects of the business- Led capacity and resource planning across multiple teams- Helped develop and administer invoicing practices- Developed operational dashboards and analytics (Projector, PowerBI, Google, Excel) - Consulted directly with clients (Competitive Intelligence, Brand Research, Buyer Personas, Market Sizing, Market Opportunity, Message Testing, NPS/Churn, etc.)- Developed internal research methodologies Show less

  • Director of Research

    Sept 2021 - Nov 2021

  • Director Of Operations

    Jan 2021 - Nov 2021

  • Director of Research Operations

    Feb 2019 - Jan 2021

  • Research Manager

    Jul 2018 - Feb 2019

  • Senior Market Research Analyst

    Apr 2018 - Jul 2018
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  Material

  Nov 2021 - Oct 2023

  Director of Qualitative Insights

  Execute qualitative research studies that help our clients make informed decisions about their products, customers, and marketing. I focus on Technology research, with a specialization in B2B. Areas of expertise include- Information Security (Endpoint, EDR/XDR/NDR, DLP, Info Protection, IRM, SIEM, etc.)- Cloud Computing (IaaS, PaaS, SaaS, Containers, Databases, serverless, etc.)- AI/ML- Developer and DevOps Technologies

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  10K Humans

  Oct 2023 - Jun 2024

  • Head of Insights

    Jan 2024 - Jun 2024

  • Research Director

    Oct 2023 - Jan 2024
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  Amazon Web Services (AWS)

  Sept 2024 - now

  Sr. Customer Research Manager