Trey H.

Experience

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  Muscle & Strength

  Jan 2015 - Apr 2019

  Retail Supervisor (Warehouse)

  Interviewed, recruited, and managed a high-performing team of 17 staff. Prioritized and shared tasks to achieve results. Directed warehouse operations, stored and handled equipment and materials in line with safety and security requirements. Led the planning and delivery of warehouse operations across numerous complex projects. Performed quality checks on specific procedures. Developed and integrated standard operating procedures, safeguarded the efficient transport of goods-in and goods-out of the warehouse. Oversaw the unloading of pallet boards, broke down products, and sorted for stocking.-Motivated teams to deliver efficient and profitable operations; successfully pinpointed and resolved -Purchase Order system errors and reduced losses.-Streamlined warehouse operations and layout, identified and overturned process restrictions, maximized storage space; enhanced efficiency in the transition of goods, thus reducing costs.-Identified skills gaps, delivered training and shared best practice; enhanced knowledge and abilities throughout the warehouse to allow the achievement of on time deliveries and exceptional customer service.-Updated health and safety practices; minimized incidents and accidents.-Overhauled systems; enabled the efficient process of a large wholesale order.-Systematically stacked products on pallets; optimized use of shipping containers to control costs. Show less

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  Wholesale Jewelry Website

  Sept 2019 - Aug 2022

  Operations Manager/Data Analyst

  Recruit, manage, train, and develop a team. Set goals, agree on targets, and distribute the workload. Oversee business/warehouse planning, quality control, and inventory accuracy. Create and coordinate projects based on data analysis. Collaborate with stakeholders to identify issues, review data query findings, and agree on the path the company should take. Lead performance management, appraisal, and disciplinary matters. Query data to forecast inventory, find customer patterns, KPIs (Key performance indicators), COGs (Cost of goods sold), track marketing successes, and much more. Bulk manage/query over 8000 product variants on Shopify through CSV (Comma-separated values) files and REST APIs (Application programming interface). Enforce health, safety, and security standards.-Streamlined warehouse operations, automated barcode spreadsheet for product locations, designed stackable inventory boxes, and formulated blueprints for layout; reduced shelving and eased picking access to increase safety and productivity.-Created a bespoke order-to-sticker system; triggered a 230% increase in efficiency.-Generated interactive customer invoices; decreased human error from 9% to below 1% and shortened invoice length from 10 to 1 page.-Critically reviewed and cleansed data; simplified picking process to increase picking from $300 per hour to $1,250 per hour, while improving the availability and transparency of key information to enable effective business decision making.-Spearheaded negotiations, agreed on competitive pricing and shipping arrangements; elevated profitability.-Initiated and introduced a program to predict customer purchases; minimized out-of-stock items to increase sales. Show less

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  Google

  Mar 2020 - now

  Google Product Expert

  Resolve questions/Issues on the Google Docs Community Discussion (support.google.com/docs/community) related to Google Sheets, Google Apps Script, Google Docs, Google Forms, and Google Slides. Achieved the current rank of Platinum Expert. See examples of my work and resourcefulness here; support.google.com/profile/34191200. Have administrative community privileges and participate in a private Google Product Expert Community.