Farhan Ali

Experience

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  SIMLA TANDOORI LIMITED

  Mar 2017 - Jun 2017

  Take Out Waiter

  Ensuring that guests received prompt attention and service when they entered the restaurant., set table cutlery, serviettes and condiments before the start of meals; seat the guests when they arrive, take their orders, and serve food and beverages; familiarise myself with the menu and recommend dishes, clear used cutlery and replace table settings when guests leave; serve individual portions or dishes and refill drinks when requested.

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  JD Sports

  Sept 2017 - Dec 2017

  Customer Service Representative

  Duties included: Examining shoes to be purchased, organising the store to be aesthetically pleasing, interacting with customers answering any queries they have, provide good customer service.

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  Royal Mail

  Jan 2018 - Jun 2018

  Worker

  Duties included: Organising mail & parcels, loading vans, transporting carriages, working at high pace.

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  RGIS, LLC

  Nov 2018 - Apr 2019

  Warehouse Worker

  Duties included: Working in various warehouses for different companies such as Matalan, Marks and spencer’s, Sainsbury’s etc, scanning items as a quantity measure for the store to identify how much stock they have, record the number of items scanned in each area.

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  Sky

  Jun 2019 - Nov 2019

  Customer Service Advisor

  Duties included: Receiving inbound calls from customers with problems they have with their sky services or regarding their subscription, fulfilling any queries or resolving any issues, persuading customers that they are getting value for their money, promoting products.

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  Bridgegate Security (GB) Limited

  Sept 2021 - Mar 2023

  Security Guard

  Duties included: Working various venues such as bars and nightclubs, verifying IDs at 18+ venues and perform searches. Remain vigilant doing searches and patrols around the venue, responsible for people’s safety in the venue, resolving any issues, answering queries.

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  Lenvi

  Nov 2023 - now

  Customer Service Agent