Vikas Jha

Vikas Jha

Site Operations Manager

Followers of Vikas Jha4000 followers
location of Vikas JhaMumbai, Maharashtra, India

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  • Timeline

  • About me

    Cluster Head at Nyasa

  • Education

    • Jodhpur National Univercity

      2012 - 2014
      Bachelor's degree Arts 1st Division
    • B N Mandal Univercity

      2007 - 2009
      12th Arts
  • Experience

    • ENAR INDUSTRIAL ENTERPRISES LIMITED

      May 2005 - Feb 2010
      Site Operations Manager

      Taking care of staffing, shifts and updating all the gross and net income.Handling all the maintenance works of HMV and HEM. Finishing all the maintenance works in minimum costing.

    • HCL BPO

      Mar 2010 - Aug 2010
      HR Executive

      The main HR Role in the recruitment process is about setting the correct Recruitment Strategy. The recruitment strategy defines the recruitment channels, responsibilities of managers, costs associated with hiring new employees and recruitment key performance indicators.

    • V 5 Global Services

      Oct 2010 - Dec 2012
      Asst Area Manager

      Analyzing the sales data. Co-ordination with sales team to increase the numbers.Taking care of stock availability on each counter in North India.Strategic Consulting, including business plan & sales strategy development.Keeping a sharp eye on the competitors products and promotions. Developed brand strategy and statistics systems.Generated new deals with customers and clients.Comprehensive database management.Instruction on workstation setup* Experience in retail helped to drive sales and service throughout the store.* Monitor/review brand performance with Counter and Sales Managers.* Attending the customers in front end, giving proper customer service, Responsible for sales, VM reports, store up keeping etc. * Managing the KPI's for the stores and the area.* Deliver a strong and commercial visual package.* Manage the profit and loss of the business through keen analysis of key reports.* Reviewing stock packages, visual merchandising & store standards Show less

    • Taabir Lifestyle Accessories Pvt. Ltd

      Jan 2013 - Nov 2014
      Area Manager

      Formulating plan of action and ensuring that the stores works as per the SOP.Ensure that the store is kept clean and the merchandise is stocked attractively Ensuring that the customers are satisfied with the service Documenting and computerizing recordsPromotional activities which can attract the customersCo-coordinating with Directors to drive Sales and Marketing Strategies in given area.

    • IMagine an Apple Store

      Dec 2014 - Apr 2018
      Area Manager

      I am good leader to recruit, train , motivate and lead the team to do the best Sales. To do a profitable turn over, I do below mentioned action in background P&L Balance Budgeting monthly investment to stores inventory and other expenses.Keeping track of sales and products in move to keep minimum inventory still good sales. Good rotation of products to invest lesserWorking Closely on Ageing products to sell or return them to clear the blockage of money and use them to good earning stores Taking quick and effective actions on stores going in loss, Adding more products and manpower to best selling stores.Cost cutting in unnecessary or profitable marketing events and extra manpower Cost Cutting on delivery and other expenses. Sales - Review Daily / Weekly / Monthly Target. Gross Profit Review Every WeekFinding the reason and solution for Stores in D Growth. Putting more efforts to increase Walk in’s and Quality Demo to sell more and sell more marginal products Maintaining FIFO and offers / Focus on ageing products Staff - Leading The recruitment and Training process to get good people in. check each staff KPI to appreciate or improve and motivation for their performance. IJP OJT Store / Inventory / VMKeeping stores and demo assets as per SOP VM as per norms and maintain effective VM - Make Changes to give fresh lookSecurity of Store and assets to prevent damage or shrinkage. Keeping high margin / Best seller products in rotation to increase sales CSATKeeping best customer experience process across all stores Maintains review and rating on varies websites. Running some loyalty programs to get repeated and new customer to increase our reach Show less

    • Apple inc Nyasa Ent.

      Jun 2018 - now
      Cluster Head / Ops Manager

      Staffing / Marketing management.Business development / Brand Marketing / Rural MarketingStore VM / Plano / Stock management, movement.Sales / P&L / Accounting / cost cutting / Customer Satisfaction / Service / feedback management and lead management.

  • Licenses & Certifications

    • Market Research Expert

      Indian Market Research Burreau
      Jan 2014
    • ASTO

      Apple India
      Jan 2012
    • Operations Management

      Imagine
      Apr 2016