Vitor Da Silva Barbosa

Experience

• 

  Autoreg serviços técnicos de seguros

  Dec 2004 - Apr 2010

  Auxiliar de escritório

  Was responsible for the insurance payment and others day to day related activities.

• 

  Soleil Imagem

  Jun 2010 - Dec 2013

  Analista de suporte/Support analyst

  Worked as technical support and web developer, also was the main responsible for creating the documentation of product.

• 

  Canopus Informática ltda.

  Mar 2014 - Feb 2015

  Desenvolvedor jr.

  As an outsourced front-end developer allocated at the portal Terra took role at the development of the new article section and the soccer world cup widget among others developments.

• 

  Agência Cadastra

  Feb 2015 - Jul 2016

  Developer

  At the role of Full Stack developer i was in charge of major updates and implementations on the websites of some clients, due to short number of technical people, also helped in other parts, such as planning and relantionship, used to work with integrations and third part API providers.

• 

  Terra

  Jul 2016 - May 2017

  Analista de Desenvolvimento Jr.

  Worked at the product and service area as a developer, responsible for delivering the changes at landing pages and at the portal main page.Helped to develop campaigns with focus on improve the client retention and improvement on sells, focusing on the integration with the porta technical archtecure.

• 

  Zenvia Mobile

  May 2017 - Mar 2021

  As a PM I am working at the strategy and product development level, leading the platform team to achieve and sustain our growth technically and on business. In this role I am responsible for defining the vision of the product, defining the roadmap and managing the development and release of the new features and improvements, and also work with sales and Marketing on GTM and adoption strategies.Since I took over in the PM position I have delivered the following improvements and results:● Redesign of platform and the improvement of information architecture, so we canfoment the product usage and cross sell. This led us to create a new source of leadsthat already has a conversion rate of 26%, and is an important part of our product ledgrowth strategy.● New micro front-ends architecture, in order to give a sustainable and efficient way forour platform to grow as quickly as we intend. That initiative is helping the other teamsin reducing their development time and enabling the creation of other offers ofproducts in half of the time we used to.● Update of the platform both structural and visual, so we can move forward the CPaaSstrategy. This consisted in rethinking the software architecture and the business ofthe platform, so it can show the full value of our products to our clients. Because ofthis work, along with other initiatives we were able to be certified as the first CPaaS inthe Latam market.● Implemented the automated onboarding of the platform, decreasing the friction andboosting the adoption of the products by our users. In this process I have identifiedthis pain in the adoption metrics, along with the UX researcher interviewed users tounderstand the main reasons, defined with the team what are the possibilities to solvethat, got the CX and support with us to evaluate the options and then started to moveforward with the implementation of the tool, that has already show a increase in theuser engagement with our platform. Show less At this role i have worked daily alongside PO and IT team to find the better understanding of business necessities and oportunities to deliver the best value to the user, also helped to improve the users story writing and the expectation management.Responsible for understanding the technical requirements for each history and to estimate and follow the projects to ensure the delivery of the best solution.This oportunity allowed me to invest a lot of work on preparing myself to develop a better notion on product development. Show less

  • Product Manager

    Aug 2019 - Mar 2021

  • Business Analyst

    Jan 2019 - Jul 2019

  • Desenvolvedor

    May 2017 - Dec 2018
• 

  Cedro Technologies

  Mar 2021 - Jun 2021

  Product Owner

  As Product Owner at Cedro I am responsible for helping two teams to deliver improvements to the product through software and projects.The main focus of my role it is to improve the product, assuring the best quality for the user and decrease the time needed for each implementation project be ready to go live, also prioritize the features that will bring the most value to the product according with our long-term strategy.

• 

  Grupo Boticário

  Jun 2021 - May 2022

  Product Manager

  As Product Manager at Grupo Boticário, I have worked on two different products, on both the main work were to develop and maintain the product vision, as well to understand the opportunities that we can address using the product, also ensure that the communication were fluid and efficient.It was part of my job:- Create and evolve the product vision and team mission, working closely to the team every day to ensure we were focus on the most valuable jobs.- Set the product strategy and communicate it to the stakeholders.- Understand the needs of our users and how this relate to the business goals, so we can tackle them.- Develop a clear and feasible roadmap, so we can maintain the strategy to reach our vision clear to everyone in the company.- keep tracking and set metrics that show how the product it is evolving, such as conversion, usage and satisfaction.During this time, we have run various users interviews, validated some prototypes, delivered a MVP to collect usage metrics and to validate a product use. Also have made some improvements focusing on the user experience to help the adoption and conversion. Show less

• 

  IFood

  May 2022 - now

  Product Manager