
Sarah Marker
Engineering Scientific Technical Intern

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About me
Sr Program Manager, Operating Model Oversight
Education

Perry Traditional Academy
1998 - 2002Diploma Center for Advanced Studies programActivities and Societies: Valedictorian

University of Pittsburgh
2007 - 2009MS Applied Developmental PsychologyActivities and Societies: Pi Lambda Theta International Honor Society and Professional Association in Education, Pilot project member in teaming with a Pittsburgh Public School to analyze student behavior data and create teacher support programs Created a Summer Institute – Training for Trainers. Curriculum focused on behavioral health - mental health and counseling skills, while providing an in-depth understanding of the development and interaction of children, youth and families, for use in a variety of settings that will serve children, youth and families- and program design and leadership -focused on professional leadership development for the enhancement of current and potential program directors and administrators and on skills… Show more Created a Summer Institute – Training for Trainers. Curriculum focused on behavioral health - mental health and counseling skills, while providing an in-depth understanding of the development and interaction of children, youth and families, for use in a variety of settings that will serve children, youth and families- and program design and leadership -focused on professional leadership development for the enhancement of current and potential program directors and administrators and on skills for designing and executing developmentally appropriate intervention programs to promote positive development. Show less

University of Pittsburgh Katz Graduate School of Business
2017 - 2017Master Project Managementas delivered at PMCentersUSA

Georgetown University
2016 - 2017Fellow School - Justice Partnership
Duquesne University
2002 - 2006BA Psychology, Sociology (Criminal Justice)Activities and Societies: Dean’s List, Honors College, Goett Scholarship Awardee, Provost Scholarship, Presidential Merit Scholarship, Chubb Foundation Scholarship, Golden Key Honor Society Web Master and Member, Psi Chi International Psychology Honor Society, Alpha Kappa Delta International Sociology Honor Society, Duquesne Debate Team, Duquesne Marching Band

University of Pittsburgh
2004 - 2004Nondegree Semester At Sea Fall 2004Activities and Societies: Circumnavigated the world starting from Vancouver, Canada to Japan, China, Hong Kong, Vietnam, Thailand, India, Tanzania, South Africa, Brazil and ending in Venezuela. During this time, 12 credits of courses were taken on the ship. Three to five days spent in each country. While overseas, worked with Habitat for Humanity, Amy Biehl Foundation and other local organizations to aid citizens of each country in various ways. Emcee of Crew Appreciation Night.
Experience

Pennsylvania Department of Transportation
May 2004 - Aug 2004Engineering Scientific Technical InternCollected road data to determine funding through Municipal Services. Entered data into a mainframe system.

Alcoa
Mar 2005 - Jun 2005Foreign Language Global Self Assessment ConversionTranslated and transferred data from an original online information system to an improved version.

Allegheny County Children, Youth & Families
May 2006 - May 2017Liason with users and developers of a paperless information system - Key Information and Demographics System (KIDS). Assists with the development, evaluation and recommendation of the DHS for the integration of good casework practices and KIDS casework management. Researches good and effective casework principles, policies, procedures and practices for each service area. Researches KIDS application and its ability to enhance adherence to principles, policies and procedures. Attends and conducts relevant trainings to support knowledge of good casework practice and KIDS application. Serves as a liaison between OCYF offices, the Office of Administration/Bureau of Information Systems (OA/BIS) and service providers to exchange information. Serves as a mentor for OCYF staff in the use of KIDS and integration of good casework practice. Provides technical assistance by answering questions and researches as necessary. Consults with OCYF and OA/BIS staff to resolve KIDS casework practice issues/problems. Participates in quality assurance programs. Ensures OCYF staff’s understanding and use of KIDS. Recommends necessary trainings. Recommends areas for improvement in KIDS staff practice and service delivery. Reports KIDS problems or non-compliance issues. Prepares summaries with recommendations for KIDS improvement, changes, and/or to resolve problems. Ensures electronic records are maintained in an appropriate, accurate and timely manner. Assesses KIDS usage, as well as casework practices and techniques. Generates reports as needed. Analyzes/interprets data from the reports. Maintains data and provides information on the use of KIDS. Performs special projects, as need or requested. Assists other Casework Specialists (KIDS) with the performance of their functions, as assigned by the Casework Specialist Manager (KIDS). Assist in writing procedure and policy to be used at both the agency and office levels. Business analyst. Show less • Initiation of comprehensive family assessments to identify family system issues and service needs. Initiation of treatment and case management services. Obtainment and updating of family history and demographic information. Initiation and revision of goal oriented family service plans. Staff meetings with collateral agency workers and family members to achieve service delivery and goal completion. Oversight of out of home placements. Preparation and completion of court activity necessary for the adjudication and protection of children and families. Facilitation of judicial reviews. Record maintenance in accordance with CYF policy. Preparation of correspondence. Interpretation of agency policy and procedures to clients, other agencies and the community. Supervised an intern from Aug 2008-May 2009. • Committees: In-Service Day Committee- Fundraising Co-Chair and Chair of Community Connections, KIDS Office Champion, Laptop Pilot Project Member Show less
Casework Practice Specialist - KIDS
Jul 2010 - May 2017Caseworker II / 2
May 2006 - Jul 2010

Allegheny County Department of Human Services
May 2017 - Jan 2023Manager of OCYF Records Division and Physical Operations
Dec 2021 - Jan 2023Safety and Placement Stability Advisor
Aug 2021 - Dec 2021Workspace Management Consultant
Jan 2020 - Aug 2021CYF Business Operations Specialist
May 2017 - Jan 2020

Healthfirst
Jan 2023 - nowSenior Program Manager
Licenses & Certifications
- View certificate

Healthfirst Trailblazer Ascent: Change Management, Level 2
Harvard Business Impact (formerly Harvard Business Publishing)Sept 2025 
HealthRules Payer Fundamentals: Architecture & System Behavior (HRP-1000C)
HealthEdge UniversityOct 2024
HealthRules Payer Fundamentals: Documents & Data Models (HRP-1000D)
HealthEdge UniversityOct 2024
HealthRules Payer Fundamentals: Workflow in HealthRules Payer (HRP-1000E)
HealthEdge UniversityOct 2024
HealthRules Payer Fundamentals: Features & Functions (HRP-1000B)
HealthEdge UniversitySept 2024
HealthRules Payer Fundamentals: The System (HRP-1000A)
HealthEdge UniversitySept 2024- View certificate

Monday.com Work Management Core Certification
Monday.comMar 2024 
Monday.com Academy - Change Management
Monday.comJun 2025- View certificate

Monday.com Work Management Core Certification
Monday.comFeb 2025 - View certificate

Talent Optimization Leader
The Predictive IndexMay 2021
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