Dan Buckhout

Experience

• 

  Taylor Publishing Company

  Jan 1983 - Jan 1995

  Supervisor and Manager-Level Positions of Increasing Reponsibility

  • Manager, Graphic Arts• General Supervisor, Graphic Arts• Supervisor, Graphic ArtsManaged prepress manufacturing operations, including composite film production, copy preparation, typesetting, film stripping, and negative inspection. Managed Taylor's contract labor subsidiary serving copy preparation, typesetting, and stripping departments. Created an off-site prepress operation to test and implement "Ultra Digital," a branded digital photo processing system. Tested and implemented new film layering processes which paginated text, layout, graphics into single page film output. Developed and implemented reader's spread stripping and contacting methods to reduce printing plate alignment errors. Show less

• 

  Boy Scouts of America

  Feb 1995 - Jun 2013

  Directed traffic, proofreading/quality control, and print purchasing areas. Led technology and workflow project teams that replaced a legacy project management and outcharging system with the Workamajig agency management system; developed and implemented a formal quality control process that reduced error rates by 47% and correction cycles by 30%; designed annual client partnership surveys using Net Promoter Score methodology and created detailed reporting of the results. Directly maintained and reported internal performance metrics. Responsible for annual operating budgets of $2.0 million and outside print purchases of $5 million. Show less Directed all media and publishing activities developed and produced for internal clients. Created new leadership and team structure for the entire in-house team—editorial, design, graphics production, video production, online content, photography and outside print sourcing—after a corporate-wide reorganization. Retooled workflow and client service structure to meet the demands of the new organization. Responsible for annual operating budgets of $4.0 million and outside print purchases of $5.5 million. Show less • Director, Publishing Support• Director, Imaging, Photography and Printing• Operations ManagerDirected all services provided to cross-functional publishing teams, including image processing, photography and data asset management, publishing systems administration and support, in-plant printing, outside print sourcing, and corporate records management. Proposed an in-sourcing strategy in the imaging processing area that, when implemented, resulted in $40,000 in annual savings. Led a project team that converted to a digital photography workflow, incorporating the Cumulus digital asset management system. Led the Graphic Standards Committee which established department-wide workflow standards, best practices, and tested new technology. Responsible for annual operating budgets of $2.2 million, and outside print purchases of $5.0 million. Show less

  • Operations Director, Communication Services

    Jan 2008 - Jun 2013

  • Director, Media Studio

    May 2005 - Aug 2008

  • Manager and Director-Level Positions of Increasing Responsibility

    Feb 1995 - May 2005
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  Operations Effectiveness - Creative | Marketing | Publishing

  Jul 2013 - Mar 2014

  Independent Consultant

  A marketing, creative, and publishing operations veteran specializing in optimizing workflows using targeted metrics, process analysis, applied technology and quality improvement programs. I consulted for in-house and for-profit creative and publishing groups, focusing on workflow management systems evaluation, implementation and training.

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  70kft

  Mar 2014 - Dec 2017

  Developed, implemented and maintained the quality assurance process for all agency projects - print, web, digital advertising, trade show exhibits and email marketing campaigns; created specific QA checklists to be cleared for each deliverable type at each specified point in the process to ensure error-free work was passed through at key inter-department hand-offs, and that client reviews and end deliveries "shined" in the eyes of our clients and their audiences. Performed all quality checks as defined by the renewed process, including intensive web development QA and copy proofreading for all internal and client-facing work. Managed print vendor relationships and the print procurement process for all print projects, including qualifying vendors, securing estimates, awarding business, and managing prepress and on-press approvals. Show less Worked continually with department leaders and staff to develop and optimize our work processes and implement the best workflow management systems to track performance at every level—quality of deliverables, on-time and within budget delivery, the optimum timeline to do our best work—while meeting clients’ business needs.Provided business management reporting for agency leadership, including hourly cost rates, account profitability, staff utilization, resource allocation and staffing projections. Show less

  • Quality Assurance Manager

    Mar 2017 - Dec 2017

  • Traffic Manager

    Mar 2014 - Feb 2017
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  C2G Resources, LLC

  Feb 2018 - Jul 2018

  Marketing Traffic Manager

  Deliver on-time, error-free targeted marketing for client Citigroup, to existing card members in all media (direct mail, email, online). Traffic campaigns, perform quality audits at all phases and secure approvals from corporate and partner stakeholders. Campaigns run quarterly, with additional quick-turn projects as needed.

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  Citi

  Jul 2018 - now

  Vice President, Marketing Delivery Manager

  Performing creative execution management functions in Citi's multi-site, in-house marketing operation. Building content and data documents for large quarterly marketing campaigns in direct mail, email, online and other medias. Trafficking, securing product manager, legal and compliance approvals, and monitoring the change management process from design to deployment. Performing extensive quality assurance functions in all process phases to ensure error-free content is delivered to customers.