Marc Cover

Experience

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  Tractor Supply Company

  Dec 2008 - Oct 2016

  Senior Project Manager

  Managed the Infrastructure and Information Security portfolio including project management, team leadership, budget management (capital/expense) and executive level communication. • Managed implementation of Office 365. • Implemented an Identity Management system encompassing development and implementation of compliance software and integration points via agile. • Implemented new Store PCI compliance requirements using agile methodology.• Managed the build, migration, and consolidation of multiple data centers into a single unit. • Managed implementation of ADP Benefits and Payroll system. • Managed the infrastructure build out and startup for three new distribution Centers.• Migrated an outsourced customer contact center back in house, oversaw construction of call center including implementing all technology required. • Managed the design and build out of the infrastructure for the new corporate headquarters (SSC) in conjunction with other department’s technologies (Office Services, HR, Loss Prevention, etc.), then managed the physical move.• Managed the design and deliverables related to the store network of the future.• Communicated and presented to all levels of executive management regarding project/program status, budgeting, and roadmaps. • Led efforts to initially build a project management office that covered all aspects of process, documentation, mentoring and training new project managers, then continued to identify and implement improvements over time. Show less

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  GEODIS

  Dec 2016 - Oct 2017

  Project Manager

  Contract Logistics PMO responsible for designing, developing, and implementing third party logistics. • Designed the distribution center, staffing, supply chain, information technology and capital/expense management. o Implemented a new distribution network for a retail time-piece manufacturer from Little Rock to Indianapolis and expansion of supply chain and distribution network for a premiere chocolate company into Atlanta and Dallas. • Managed the US based project to prepare for the 2017 peak holiday season covering 10 campuses for all distribution center needs including staffing, facility design, additional equipment, facilities etc. Show less

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  Plow

  Oct 2017 - Dec 2018

  Director, Professional & Project Services

  Responsible for six system/network engineers and ~10 contractors assigned to numerous clients managing infrastructure, networking, and security needs. Responsibilities included, client/vendor relationships, SOW/RFP creation, cost analysis and validation, resource/time management and forecasting, capital and operational ownership, and contract/legal management. • Maintained project office and project leadership including creating a project framework covering methodologies, templates, reporting and metrics management.• Interacted daily with all levels of leadership at clients from lower management to CEO and CIO.• Standardized common tasks related to providing clients with SOWs, MSAs, quotes, staffing, etc., that directly led to the increase in revenue for the company, and an expanded portfolio offering. Show less

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  Louisiana-Pacific Corporation

  Feb 2019 - Dec 2022

  Managed and led the LP project office covering both IT and Business projects and programs. Responsibilities included portfolio, resource, time, and budget management. Owning the communication and discussions with business executives and leaders regarding their portfolio, including effort, timing, expectations, etc. • Sponsored and led the implementation of ServiceNow. • Managed efforts to update, streamline and build project and program management processes to minimally impact the business and deliver “as promised, on time.” Increasing on time and on budget delivery by 30%• Managed Vendors including contract review and SOW review.• Managed and owned the building of the Project Office from the idea stage to full deployment including hiring a team of project managers, designing systems and project processes, and implementing executive reporting. Show less Responsible for numerous enterprise initiatives that aligned with the corporate goals to increase market share, valuation of stock and overall profitability. Managed the development of a new siding product which included testing, production, manufacturing, and sales. • Led the initiative to work with government officials on legislation that could impact the company portfolio and profitability. This included engaging with state fire marshals, state, and federal legislators (Senate and House), local fire agencies and lobbyists.• Managed the ICS (Industrial Control System) program that governs enhanced security and data management. • Managed the implementation of an ESG (environmental, social and governance) initiative that materially impacts company exposure, ratings, financials, and how stakeholders and customers view the company. Show less

  • Manager, Portfolio & Projects

    May 2021 - Dec 2022

  • Program/Project Manager

    Feb 2019 - May 2021
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  Bridgestone Americas

  Nov 2022 - Feb 2024

  Sr Program Manager

  Spearheaded a $9M product development effort to produce an innovative tire management solution incorporated into tires. This initiative is poised to enhance revenues, expand the customer base, and diversify service offerings for Bridgestone Tire Solutions as it delivers far more information about the state of a tire in real time than current monitoring systems. • Oversee the entire product lifecycle, from ideation and design to development, manufacturing, and operationalization. • Managed the delivery of comprehensive reports and metrics, maintaining regular communication with C-suite leaders to ensure they are well-informed about the program's status and progress. • Managed the REACH program, an app for Truckers to report service issues, then utilizing mobile devices the dealer can maintain, monitor, and excel in all aspects of the roadside support program.• Led efforts to optimize dealer onboarding to the REACH program reducing the implementation timeframe from 12 weeks to 6 weeks. • Drove efficiency enhancements, reengineering application, and development processes, achieving a 60% reduction in response and development timelines. Show less

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  Bedroc

  Feb 2024 - Jul 2024

  Sr. IT Project Manager

  Led the IT review program for a healthcare facility based in Nashville, overseeing various outreach programs across the United States. This initiative focused on evaluating and enhancing the existing networking infrastructure to ensure scalability, security, and flexibility for all designated locations• Spearheaded a team of 5 engineers tasked with conducting site assessments, encompassing site coordination, travel arrangements, and scoping of work. These assessments comprehensively evaluated network infrastructure, low voltage systems, MDF/IDF setups, and wireless environments.• Orchestrated and documented the delivery of thorough assessment reviews to client leadership, furnishing detailed insights per site, identifying issues/risks, proposing remediation recommendations, and providing overall leadership for the remediation process.• Oversaw the remediation efforts of approved sites, collaborating closely with engineers and local staff to ensure minimal disruption to patient operations. Show less