Jenny Phung Szabo

Experience

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  Department of State and Law; Academy of Politics Region IV

  Aug 2006 - Dec 2016

  Law Lecturer

  Responsibilities and Key Achievements:● Taught and researched state, judicial, international and criminal law ● Developed and delivered engaging lectures and tutorials to students.● Wrote course materials such as syllabi, assignments and handouts.● Write on-line resources, tasks and courses.● Wrote, administered and graded mid-semester and final examinations.● Planned and evaluated and revised course content and course materials.● Guided students in using technology to support educational research.● Coached students on public speaking and presentation skills● Monitored students’ academic progress.● Supervised and managed students relating to subject allocations, general counselling, advice on curriculum and as a thesis supervisor. Show less

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  Department of International Corporation, Academic of Politic Region IV

  Dec 2013 - Dec 2016

  Office Coordinator

  Responsibilities and Key Achievements:● Forged and nurtured collaborative relationships within the faculty and with other departments ● Consulted with program directors to establish strategic planning within the faculty. ● Facilitated and obtained resources for program development and evaluation.● Managed budgetary processes and provided rational for expenditure and allocation of staff.● Fostered professional growth and development of faculty staff and members within the faculty.● Performed the role as research fellow in the areas of social sciences, law and international cooperation.● Managed and led international visits, budgets and collaborated with partner international universities. Show less

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  United Nations Development (UNDP) Program Can Tho, Vietnam, United Nations

  Dec 2013 - Dec 2016

  Project Team Member

  Responsibilities and Key Achievements:● Developed pilot program to train public service officials to facilitate construction programs for poor communities.● Contributed to outcomes to assist the poor and vulnerable groups exposed to climatic risks and those falling back into poverty, especially, women and urban migrants

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  Salisbury Lane Pty Ltd

  Jan 2017 - Dec 2021

  Production Supervisor

  Responsibilities and Key Achievements:● Developed innovative floral designs to cater for diverse customer markets, including high volume retail outlets, special occasions such as weddings and funerals and special events.● Managed and built relationships with customers and suppliers.● Managed and supervised up to fifteen staff (and up to thirty during peak periods) relating to training, rosters, and recruitment.● Managed floral production to supply orders to over seventy retail outlets.● Managed floral and sundries stock flow and inventory, including the maintenance of databases.● Managed business budgets, including staff wages. ● Significantly contributed to business growth through meeting and exceeding annual profit targets● Managed and built relationships with customers and suppliers.● Solved business production issues through innovative means. Show less

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  ALDI Stores Australia

  Feb 2022 - May 2022

  Shift Manager

  Responsibilities and Key Achievements:● Supported the Store Manager in driving store sales and achieving profitability targets.● Communicated and modelled high standards in customer service, operational or product concerns and consistently look for opportunities to improve customer service.● Trained, developed, and evaluated store personnel to retain a motivated and highly competent workforce.● Monitored and managed controllable expenses by achieving store productivity goals and inventory goals.● Verified billing and retail accuracy of product received.● Completed weekly staff schedules according to payroll policies.● Worked closely with the Store Manager to formulate and build the store brand.● Contributed to merchandising ideas at team sales meetings.● Maintained systems and databases to order and maintain stock availability.● Controlled store costs and losses● Ordered and maintained stock availability. Show less

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  Roses Only Group Australia

  May 2022 - now

  Warehouse Floor lead

  Responsibilities and Key Achievements:● Manage all aspects of customer service, including taking orders, answering enquiries and complaints.● Utilise office software suites such as Microsoft Office and Google Suite to create and manage different types of documents such as invoices, receipts and for managing stock. ● Ensure that all production, sales and delivery goals are achieved with a strong focus on meeting production deadlines and timely delivery.● Provide coaching and support to new staff members to improve performance and build team morale.● Utilise social media platforms like Instagram and Facebook to market products to display work and engage with customers.● Arrange both real and artificial flowers for display at occasions or in the home or office.● Fill special orders for holidays or other occasions.● Create original designs for special orders.● Work with clients to fulfill their vision for occasions such as weddings, funerals, or celebrations and events. Show less