Mark DeSantis

Experience

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  PNC

  Jan 1997 - Jan 2000

  Business Analyst

  • Responsible for the design and implementation of two intranet and three internet web applications dedicated to Investment Portfolio Reporting and Analytics, Customer Access, Content Distribution, and Investment Marketing• Responsible for the administration, maintenance, and tuning of web, SQL, messaging, and application servers• Responsible for generating the necessary management reports and documentation essential to deliver the high level of service required by the user• Coordinate and facilitate training for investment personnel in ten regional locations• Responsible for managing the equity portion of many high net worth portfolios Show less

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  Agency.com

  Jan 2000 - Jan 2001

  Information Architect

  • Conduct business requirement and design sessions to gather information necessary to develop a successful information design model• Responsible for such website usability issues as navigation, information flow, and page architecture• Responsible for designing the high level and detailed site maps, user scenarios, wireframes, and use cases• Organizes, categorizes, and consolidates information that communicates the client's business and marketing objective, strategy and methodology Show less

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  Realpoint LLC

  Jan 2001 - Jan 2010

  Principal, Managing Director

  • Defined the vision and product strategy to implement best in class products for the commercial mortgage-backed securities surveillance (CMBS) marketplace• Managed the Private Client Services (PCS) group concentrating on customized client solutions including an asset management and B-piece buyer platform resulting in a revenue increase of $5 million.• Created detailed business requirement and functional specification documentation to facilitate communication between the business, development, and quality assurance teams• Actively worked with government regulators to help Realpoint acquire an NRSRO designation in 2008Realpoint, LLC is a Nationally Recognized Statistical Ratings Organization (NRSRO) that specializes in structured finance. Realpoint offers securities ratings, research, surveillance services, and data to help institutional investors identify credit risk in structured finance securities. Show less

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  Morningstar

  Jan 2010 - Aug 2019

  Managing Director of Product and Data Management

  • Led a team of Product Managers and other IT professionals supporting cross-functional business units, facilitated prioritization across portfolio projects, and created the vision, strategy, and product roadmaps• Created and implemented new product ideas by mining market research, attending customer/prospect visits and industry trade shows, and working with strategic partners• Collaborated with Sales, Operations, and Marketing teams to develop and deliver marketing and pricing materials• Managed all internal and external web products for the structured finance, corporate, and financial institution product lines as well as compliance, quality, and marketing back office solutions• Implemented an Agile process to product development which resulted in a 30% decrease in time to market and a 40% increase in idea generation• Delivered an end-to-end ratings platform used to manage the input and dissemination of all ratings information to the marketplace reducing manual entry and increasing productivity by 50% Show less

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  GSK

  Aug 2019 - now

  Senior Product Manager