Basem Sabri

Experience

• 

  EJADA Systems

  Jan 1998 - Nov 2009

  CRM Projects Director

  Managing CRM offerings in Ejada: Pre-sales, presentations, Demos, POc, Implementations

• 

  EJADA

  Jan 2001 - now

  Siebel CRM Practice Manager

  In last ten years i managed impelmentation of diffenret Oracle & Siebel, MS Dynamics, SAP CRM project in reputable organizations in the region like NCB in Saudi Arabia, Credit Agricole in Egypt, BBK & ANB banks, Designer /Architect Mobily.

• 

  The National Commercial Bank - AlahliNCB

  May 2004 - Nov 2005

  CRM Implementation Project Manager

  Managing Implementation of CRM project (Sales Force Automation, Marketing, Service, Analytics, Complaints Management, Private Banking CRM, Telesales & call center)

• 

  Riyad Bank

  Jan 2005 - Jan 2008

  UCM Project Manager

  Managing project implementation from Technical/Business prespective

• 

  Al Rajhi Capital

  May 2010 - Aug 2010

  CRM Project Manager

  The comapany mandate CRM implementation as highest priority iinitiative for 2010 year. I'm managing initiaitve in the company

• 

  Mobily

  Sept 2010 - Feb 2012

  Assure provided solution fulfill Business requiremnts and follow industry best practices Managing implementation of Globys Bill Analyst application to manage business billed & unbilled analytcis for Mobily

  • CRM Solution Designer/Architect

    May 2011 - Feb 2012

  • eBill Project Manager

    Sept 2010 - Apr 2011
• 

  Saudi Borders Gaurds

  Feb 2012 - Jun 2012

  Application Enterprise Architect

  Managing CRM offering and implementation in Ejada.