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Eric Templeman

Eric Templeman

High School Mathematics Teacher

Followers of Eric Templeman47 followers
location of Eric TemplemanOrlando, Florida, United States

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  • Timeline

  • About me

    IT Support Specialist and Product Designer

  • Education

    • Valencia College

      2020 - 2021
      Technical Certificate Information Technology 3.52

      This degree focused on the core knowledge required to get started as an IT Support specialist. Classes taken pertained to basic tech support, computer networking, linux scripting, database management, computer security, and helpdesk operations.

    • Florida State University

      2014 - 2018
      Bachelor of Science - BS Biomathematics, Bioinformatics, and Computational Biology 3.24

      This degree was a mathematics degree focused on computational applications in biology. Specifically, many classes were focused on physics and biology applications regarding modeling and research. Took several biology, chemistry, and physics classes, as well as nearly every applied mathematics class offered and several different programming/computational-focused classes.

  • Experience

    • East River High School

      Aug 2019 - Jan 2020
      High School Mathematics Teacher

      Created and implemented lesson plans in order to best teach Precalculus and Algebra. Designed and managed documents including homeworks, tests, worksheets, and activities to better the student's understanding. Provided helpful feedback to each student to let them know about their current working knowledge of the subject.

    • Zaxby's Franchising LLC

      Jul 2020 - Aug 2021
      Cashier

      Worked as a front-of-house Cashier. Experienced mostly drive-through orders: working the headset (taking orders), expediting food, ringing up and paying for food, checking orders, etc. Great experience for customer service and learned a lot about how to speak with people and provide quality control.

    • Orlando Health

      Jun 2021 - now
      Information Technology Intern

      Assigned to work for the IT Service Desk. We take calls from internal Orlando Health employees on their issues regarding various IT issues. We fill out tickets based on the relevant information. We then attempt to resolve the issue while on the phone, but if not, we need to make decisions about which team to send the ticket to and whether we need to escalate the request and page out. Experience has taught about how Active Directory account management works, remote access and troubleshooting, as well as escalation and service procedures. Show less

  • Licenses & Certifications