Inyoung Kwak

Experience

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  Net skill

  Aug 2011 - Dec 2011

  English Instructor

   Planning, preparing and delivering lessons Preparing teaching materials Helping pupils improve their listening, speaking, reading and writing skills via individual andgroup sessions Checking and assessing pupils' work Organizing and running specialist courses

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  Expedia, Inc.

  Jul 2014 - Sept 2014

  CSR

   Managing large amounts of inbound and outbound calls in a timely manner Identifying customers’ needs, clarify information, research every issue and providing solutions Booking online for customers Flight Reservations

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  Red sea way

  Sept 2014 - Sept 2014

  Real Estate Agent

   Providing guidance and assisting sellers and buyers in marketing and purchasing property forthe right price under the best terms Determining clients’ needs and financials abilities to propose solutions that suit them Performing comparative market analysis to estimate properties’ value

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  Talk Mobile

  Oct 2014 - Jan 2015

  CSR

   Customer Issue handling Resolve customers' Technical complaints by performing activities Accommodates client disabilities by recommending devices and techniques Improves system performance by identifying problems; recommending changes

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  YOUNG&DUCK

  Nov 2014 - Aug 2017

  Co-Founder & Art-Director

   Graphic Designer Event Planner-Korean Day @ Sawi Culture Wheel-Korean Day 2 @ Sawi- Indian Day @ Sawi- Galacticon @ Sawi-Korean Day X Alex @ Tiatro Event Host and Speaker- Let3arafo @ Darb 17 Event Catering Service- Egycon 3

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  Hyundai Rotem

  Jan 2015 - Oct 2015

   Setting objectives for the HR team and tracking progress Designing and implementing company policies that promote a healthy work environment Developing compensation and benefits plans Preparing or updating employment records related to hiring, transferring, promoting, andterminating Explaining human resources policies, procedures, laws, and standards to new and existingemployees Ensuring new hire paperwork is completed and processed Informing job applicants of job duties, responsibilities, benefits, schedules Addressing any employment relations issues, such as work complaints and harassmentallegations Overseeing hiring process, which includes coordinating job posts, reviewing resumes Show less

  • Contract Manager

    May 2015 - Oct 2015

  • HR Senior

    Jan 2015 - May 2015
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  Vodafone UK

  Dec 2016 - Mar 2017

  CSR Billing

   Customer Issue handling Resolve customers' billing complaints by performing activities such as exchangingmerchandise, refunding money, and adjusting bills Check to ensure that appropriate changes were made to resolve customers' problems Refer unresolved customer grievances to designated departments for further investigation

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  KUMYI

  Mar 2017 - Apr 2017

  Project Coordinator

   Maintaining and monitoring project plans, project schedules, work hours, budgets andexpenditures Documenting and following up on important actions and decisions from meetings Determining project changes Providing administrative support as needed

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  Daeah E&C

  Jun 2017 - Sept 2018

   Analyzers site needs of materials Negotiating the amount and prices required Deal-Making with local suppliers Responsible for buying or approving the acquisition of goods needed by the company Ordering supplies, inventory, equipment, and services for all departments in the company Coordinating and expediting movement of materials between departments Computation of the amounts of material required to complete specific job orders Maintaining computerized records Show less

  • Admin Assistant

    May 2018 - Sept 2018

  • Local Purchaser & Material Supervisor

    Jun 2017 - May 2018
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  K-eight

  Apr 2018 - Apr 2023

  Freelance Art Director
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  The Namu

  Oct 2018 - Jul 2019

  Manager

  Agreeing and Managing BudgetsRecruiting, Training and Supervising StaffPlanning MenusKeeping Statistical and Financial RecordsEnsuring Compliance with Licensing, Hygiene and Health and Safety GuidelinesPromoting and Marketing the BusinessOverseeing Stock LevelsHandling Customer Enquiries and ComplaintsTaking Reservations Ordering SuppliesGreeting and Advising CustomersProblem SolvingAssessing and Improving ProfitabilitySetting TargetsHandling Administration and PaperworkMaking Improvements to the running of the Business Show less

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  Jawabkom

  May 2020 - Sept 2021

  Content Creator
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  Kwai For Business Indonesia

  Oct 2021 - Aug 2022

  Content Creator
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  Outgreens Egypt

  Sept 2022 - Sept 2023

  Marketing Director