Trey Dalton

Experience

• 

  Publix Super Markets

  Jun 2011 - Jan 2016

  • Provided exceptional customer service by efficiently processing transactions to ensure a seamless checkout experience• Maintained a friendly and professional demeanor while upholding company standards and image• Collaborated with team members to maintain an organized workspace and support store operations• Manage check out process by efficiently and effectively ringing up items • Assisted customers by carefully bagging groceries and ensuring a smooth checkout process• Worked closely with teammates to maintain efficiency and uphold store standards

  • Cashier

    Jun 2013 - Jan 2016

  • Bagger

    Jun 2011 - Jun 2013
• 

  Grand Celebration

  Nov 2016 - Jul 2018

  Reservations Agent

  • Sell and upgrade vacation packages on the phone • Assist existing travelers with information about their vacations• Book reservations for vacation travel arrangements• Properly channel customer concerns to the appropriate department

• 

  Copper Mountain Resort

  Oct 2018 - Apr 2019

  Reservations Agent

  • Book reservations for activity orders and vacation travel arrangements• Assist travelers with any information about the property through extensive research• Assist IT and leadership team with technical and system concerns

• 

  Towne Park

  May 2019 - Mar 2024

  Guest Service Associate

  • Operated independently in a fast-paced environment, assessing and solving operational challenges• Demonstrated strong problem-solving and decision-making skills to manage guest expectations and valet operations

• 

  SP+ (SP Plus)

  Jun 2024 - now

  Valet Supervisor

  • Manage operations and team performance, ensuring efficiency and adherence to hotel protocols• Collaborate with senior management to implement process improvements and improve standards• Train employees in proper guest relation and problem-solving methods