Simon Lewis

Experience

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  Student Loans Company

  Jan 2000 - Jan 2002

  Network Support Manager
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  Vodafone Holdings Gmbh

  Jan 2003 - Nov 2008

  Accountable for delivery of outsourced service desk services to globally migrated operating companies - 50K+ seats across the VF global foot print. Responsible for vendor managment of outsourcer, budget planning (circa 25M€ PA), KPI/SLA and service management, project support and programme management for supporting transition/transformation topics. Responsible for further transtional activities for global service desks. Accountable for the outsourcing, requiring completion of a survey of existing services and support needs, preparation of RFI and RFP documents, running of RFP & nomination of one service provider. Accountable for service scope, SLA & KPI setting across all areas, programme and project management of service desk transition and service commencement, liasion with all relevant stakeholders and other departments. Project was delivered on time and to budget without impact to any services. Show less

  • Senior Manager Office IT Customer Service Desks

    Sept 2006 - Nov 2008

  • IT Manager

    Jan 2003 - Jan 2008
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  Vodafone Group IT

  Sept 2003 - Mar 2006

  ICT Manager

  Initially responsible for single site in Duessldorf, Germany around 1900 seats. accountable for local end to end IT Operations for large Windows/AD based service. Accountable for server, network and desktop infrastructure support, deskstop development and service desk support services. In early 2004 this role was extended to include the VF Group Newbury and London offices (circa 5.5K seats) - also including above services for these locations. Group IT was used as a test bed and demonstrater for new VF office IT technologies. A number of large scale migration / change projects were carried out across server & network infrastructure and a large desktop change project completed for the roll out and replacement of older windows legacy environments. additional responsibilities for Change and Release Management, Capacity Planning, DR&BCP Planning and Budgetary planning for entire department. Show less

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  Vodafone NL

  Mar 2006 - Sept 2006

  European IT Operations Transition Manager- VF NL

  Responsible for the local operating company IT transition into global IT. Project & Programme Mgt role to identify, liase with and ensure smooth transitions from local IT department and roles to global. Project areas included technical, people and budgetary subjects. OpCo size around 4.5K staff.

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  Highland Adventures Company Limited

  Jan 2009 - Jul 2015

  Managing Director

  Managing Director of HA - an IT Consultancy Company based in Christchurch, New Zealand

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  Gen-i

  Sept 2010 - Mar 2013

  Senior Project Manager

  Contracted project manager for Gen-I in Christchurch. Delivery of high profile projects NZ customers in spaces such as VOIP, Telecoms, organisational change, ICT infrastructure, business development etc - Largest prroject was to design, build and delivery the ICT infrastructure for Forsyth Barr Stadium in Dunedin and run the Stadium ICT services for Rugby World Cup 2011.

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  Meridian Energy

  Mar 2013 - Jul 2014

  ICT Project Manager - Digital Self Service

  Delivery of a range of online digital projects for residential and business retail energy management. This role has delivered the new MyMeridian residential self service portal and enhancements to this service, as well as digital projects in the business space for online customers across a range of business services. Role was there to setup, run and deliver digital online services using Agile SCRUM methodology - projects required skills in product development, design, delivery, deployment and production controls, change and defect management plus skills in networking / telecoms infrastructure. All projects delivered successfully. Show less

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  IAG

  Aug 2014 - Sept 2014

  Contract Project Manager

  Contract Project Manager delivering PM services to PMO Capability

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  Intergen

  Aug 2014 - Jun 2019

  Senior Project Manager

  Management of medium-large scale projects acting as Senior Project Manager / Program Manager, responsible for delivery of wide range of technology projects, managing client, key stakeholders, vendors, internal teams in all aspects of the project delivery lifecycle. Business savvy, highly change aware, I seem to be the go to guy when things get tough.

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  2degrees NZ Ltd

  Jun 2019 - now

  Professional Services Manager