Gohar Ayub

Experience

• 

  Daraz

  Oct 2018 - Nov 2021

  Ensure backlogs are cleared timely and all other SLAs are met.Complete ownership of last mile operations of respective hub.Maintaining & improving Last mile specific business objectives. Objectives include Success Rate, aging, Service quality metrics (On-time Handover, On-time Pick-up, Backlog, Same Day Runsheet Closure etc.) & Cost per Order.Optimizing Last Mile lead times.Spearhead expansion and growth of Lahore’s Last Mile Coverage.Coordinating & liaising with upstream & downstream functions for E2E supply chain improvement.Last Mile Talent pipeline development & execution.Coordinate with Cash Manager on maintaining cash operations as per required SOPs & SLAs.Executing & initiating improvement projects related to DEX.Improving current operational performance reporting & monitoring mechanisms / reports. Show less

  • Last Mile Hub Manager

    Oct 2021 - Nov 2021

  • Hub Supervisor

    Sept 2020 - Oct 2021

  • Sr. Hub Assistant

    Oct 2018 - Sept 2020
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  Majid Al Futtaim

  Nov 2021 - Jan 2022

  Fulfillment & Last Mile Manager

  Managing all kind of fulfillment and last mile operations.Managed End to End Fulfillment operations including Inventory Picking , Auditing & Dispatch within Assigned timelines.Controling the Damages and Warehouse Shrinkage.Managing and optimizing the Warehouse Cost and Processes.Improving current operational performance reporting & monitoring mechanisms / reports.Manage KPI performance through daily management of order scheduling and capacity planning.Providing specific, actionable feedback to senior leadership regarding performance and service concerns based on KPI's. Show less

• 

  Dastgyr

  Dec 2021 - Feb 2023

  Warehouse Lead @Dastgyr🚀

  Managing and optimizing the Warehouse Cost.Ensuring the implementations of the Warehouse Playbook with all compliances.Managed E2E warehouse operations including timely inventory Check in, Placement, Inventory QA/QC & order dispatch.Improved Key Metrics - IRA , Order Picked , Order Dispatch and Returns.Controls inventory levels by conducting physical counts,reconciling with system.Monitoring/Managing the all dispatch and route operations.Train, guide and evaluate new warehouse workers.Initiated several value added experiments including Layout Implementations , Damages Liquidations with Maximum Recovery, Near Expiry Clearance Stock & Processes Implementations. Show less

• 

  Paymob

  Feb 2023 - Jul 2024

  Field Services Operations Lead – Central

  Reviewing and analyzing the daily Cities performance.Stock management – Reviewing and tracking the stock availability and numbers Per each city.Assigning the daily work/requests and keep an eye on the updates and the escalations.Leading the Regional city owners / city owners to push them to hit the monthly targets [ Cancellations and visits per agent ]Validate on the cancelled POS data to make sure we are on the right path with no errors.Coaching / onboarding the team on the new process.running the team evaluation exercise mom.Sync with the other departments [ Sales , CF , Partnerships] to run the operations smoothly. Show less

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  JoChaho

  Jul 2024 - Sept 2024

  Supply Chain Manager
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  PostEx

  Sept 2024 - now

  CIty Manager First Mile