Dr. Morgyne M. Brantley, DHA, MPA

Experience

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  Rush University Medical Center

  Feb 2006 - Dec 2008

  Medical Records Clerk

  Gathered medical charts and records requiring signature and dictation. Sorted, identified and filed transcribed reports. Revised transcribed documents and monitored reports in need of signatures. Ensured deficiency system was kept up-to-date. Issued suspension and un-dictated report notices to physicians and residents. Also, worked with GME (Graduate Medical Education) office to present the annual orientation to the incoming Residents. ▪ Ensured physicians and residents were trained on use of dictation system and on the EMR (Electronic Medical Record)/EPIC to sign their Discharge Summaries and Operative Reports. Show less

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  Northwestern Memorial Hospital

  Dec 2008 - Jan 2010

  Scheduling Coordinator

  Liaised with upwards of 200 patients to schedule appointments, complete prior authorizations, and to process billing inquiries. Collaborated with internal departments to ensure patients’ needs were met and surpassed. Entered patient requests for: call backs, medications, follow-up appointment requests, insurance verifications and pre-authorizations. Complete training on systems related to scheduling and billing for all 8 specialties of the medical group. ▪ Entered requests from pharmacies pertaining prescription dosages and instructions into physicians email system. Show less

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  Roosevelt University

  Apr 2010 - Sept 2012

  Principal Clerk

  Orchestrated the answering of incoming patient phone calls. Created and maintained intake folders as well as new client files. Performed annual statistical analysis of patient and client information to determine how many students were taking advantage of the services and in which areas the counseling was most needed. Greeted and checked-in patients. Spearheaded the completion of administrative duties: filing, typing, editing, faxing and emailing. Managed and Monitored social media sites and department website. ▪ Entered client-specific and demographic data into university system.▪ Championed the creation and updating of departmental Facebook and Twitter accounts. Show less

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  American Inter-Continental University

  Jul 2012 - Nov 2013

  Admissions Advisor

  Executed all duties related to educating students about degree programs and conducting admission interviews. Scheduled appointments with prospective students. Worked hand-in-hand with students to deliver a seamless admissions process. Answered incoming phone calls from students. Made up to 90 calls a day. Interviewed 15+ students a week. Helped students elect a major/minor and degree level that fit their educational goals. ▪ Worked closely with students during first week of classes to ensure satisfaction and complete understanding of university procedures and policies. Show less

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  American Medical Association

  May 2014 - Mar 2021

  Managed and coordinated conferences, webinars, conference calls, work groups and executive committee, travel for executive leadership team, budgets for projects, and financial processes for conferences and attendee travel. Complete annotated bibliography annually for publications. • Managed an Undergraduate Grant program for 2 of the 5 years for the grant. This resulted in having several white papers published, the development of faculty development textbook and coaching handbook, and managed workshops, thematic meetings and national conferences successfully. • Planned logistics and managed project goals, budgets, webinar series, workshops, conferences and other activities, helping to accelerate the change of medical education. Liaised with business partners in legal, marketing, health solutions, finance, and AMA board.• Assisted executive leadership with launching Graduate Medical Education grant program. • Completed the call for proposals process and the development of the executive committee, engaging 16 health and medical education institutions to be a part of GME Reimagining Residency Consortium. Majority received $1M grants to help accelerate change in residency programs. Show less Provide support to Department Directors, Department Managers, Project Coordinators, CME, Credentialing, JAMA Network, Business Partners as well as other internal staff. Assist all Physicians, Residents, Fellows, and Medical Student Constituents with inquiries regarding Profiles, Continuing Medical Education, Books and Products, Journals, Single Sign On, and a host of other inquiries. • Help to establish training programs for staff in regard to all aspects of workplace performance and professional development. Execute credentialing procedures for providers related to the AMA profile service and Masterfile. Provide assistance to Physicians needing to obtain PRA and Direct Credit application to claim their CME category 1 credits within guidelines of the ACCME (Accreditation Council for Continuing Medical Education). • Assist with the implementation of time saving procedures that help to improve workflow and increase office efficiency. Help to implement a culture survey for the agents to give feedback on the USC environment, processes and procedures. Work with the scheduling manager to assess and change best practice guides in order to improve attendance, service levels and overall department morale. • Provide administrative support to all constituents by creating invoices, sales quotes, master file add forms, data change forms, and other paperwork in a timely manner. Assist customers with Online Coding products such as Code Manager and CPT Network. Provide knowledge to customers on products that we offer that assist their business needs. Assist customers with ICD-9, ICD-10CM/PCS and CPT books/products.• Use Avaya to respond to email inquiries from members, non-members, general public, and subscription agencies regarding data changes, missing subscriptions, and AMA policy. Show less

  • Project Coordinator

    Aug 2016 - Mar 2021

  • Member Relations Coordinator

    May 2014 - Aug 2016
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  Brantley Consulting

  Jan 2021 - Jul 2024

  Founder & CEO

  Provide academic consultancy that assists students with all aspects of the doctoral dissertation process and completion of their programs. Impart guidance, resources, professional and personal knowledge base, and mentorship.

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  National Louis University

  Feb 2022 - Aug 2024

  Adjunct Faculty

  Serve on doctoral dissertation committee for PsyD program students. Provide assistance with entire dissertation process, including IRB application and research data collection and analysis. Attend proposal and final defense. Review dissertation documents for preparation of final draft and assembly for publication.

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  Joint Commission Resources

  May 2022 - now

  Global Education - Education Specialist/Program Manager

  Manage educational programs geared towards The Joint Commission's quality patient care and safety standards.