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Sachin Kale

System Engineer

3000 followers

Pune, Maharashtra, India

Connect with Sachin Kale to Send Message

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Timeline
About me
User
Education
- Late Bhairomal Tanwani English High School Bajajnagar Aurangabad
  2013 - 2014
  SSC
  Activities and Societies: Participated in various Events organized at school level studied from 7th standard to 10th standard with good academic records
- M.G.M's Jawaharlal Nehru College of Engineering, N-6, Cidco Aurangabad.
  2016 - 2020
  Bachelor of Engineering - BE Mechanical Engineering A 7.03 CGPA
  Activities and Societies: I have Completed Short term internship : 1] SOM Autotech PVT.LTD (Manufacturing Die Casting components such as clutch covers, crank cases, couplings, hubs, step holders, grip frames, and wheels components.). 2] Siddhivinayak Group (Manufacturer of Bottles ).
Experience
- Infosys
  Dec 2021 - Nov 2023
  System Engineer
- Infosys
  Jan 2024 - now
  Senior System Engineer
  -Work as an Integration Engineer to support BT clients with their issues related connection between BT Products and their Middleware.-Assist the customers through the Service Now tool (Incident,Service request) & tickets.Taking ownership of technical issues,increasing the overall satisfaction of our customer base through assisting in the creation and implementation of customer centric processes and workflow
Licenses & Certifications
- Microsoft Certified: Azure Fundamentals
  Microsoft
  Feb 2025
- The 10 Pillars of Customer Experience
  Project Management Institute
  Oct 2024
- Linux System Administration
  LinkedIn
  Sept 2024
  View certificate
- Using AI in Customer Service
  LinkedIn
  Sept 2024
  View certificate
- Career Essentials in Generative AI by Microsoft and LinkedIn
  LinkedIn
  Aug 2024
  View certificate

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