Jeremy Lee

Experience

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  Goodland Marketing Services Pte Ltd

  Nov 2007 - Mar 2008

  Sales Advisor & Programmer (Temporary)

  Proactively visited retail shops to market cash registers & photocopiers. Effectively assembled & programmed cash registers & photocopiers for >150 vendors.

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  CordLife Pte Ltd

  Apr 2010 - Aug 2010

  HR Administrative Assistant (Temporary)

  Effectively executed a full cycle survey on employee satisfaction & analysed survey scores from 80 employees. Systematically managed & migrated HR database to Cordlife's server which led to improved workflow.

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  Saw Swee Hock School Of Public Health

  Apr 2012 - Sept 2012

  Research Assistant (Intern)

  Thoroughly analysed and interpreted research data for 2 studies on medical education. Drafted & submitted 2 manuscripts which were published in the ANNALS Academy of Medicine Singapore.

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  Agency for Integrated Care (Singapore)

  Jul 2014 - Jan 2021

  Oversaw the successful set up of 5 Active Ageing Hubs (AAH) and Senior Care Centres (SCC) which increased the national capacities of centre-based services by >400 places.1. Account Management (Centre-Based)- Supervised & closely guided centres from RFP award to official launch of centres (budgeting & funding approval, manpower & capability building, infrastructure renovation, audit approvals, IT systems setup).- Account managed a portfolio of 23 eldercare centres with client-focused relationships built which ensured optimal service provision2. Review of Centre-Based Transport- Conducted landscape survey & translated data into insights to guide policy decisions- Organised 4 focus group discussions attended by 72 staff from 51 centres Show less Piloted the Community Case Management Service (CCMS) with 3 service providers & successfully launched the mobile application (AICare Link) which streamlined the navigation of financial schemes for the public.- Engaged 12 referral partners which boosted referral intake rates by 80%- Designed & built a competency checklist for case managers, complete with assessment method- Developed an algorithm to streamline the navigation of 20 financial schemes, and coordinated the RFQ & UAT for the successful launch of a mobile app (AICare Link) within 9 months Show less

  • Senior Executive | Account Management & Service Development

    Jul 2019 - Jan 2021

  • Executive (E2) | Account Management & Service Development

    Jul 2016 - Jun 2019

  • Executive (E1) | Account Management & Service Development

    Jul 2014 - Jun 2016
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  National Centre for Infectious Diseases (NCID)

  Feb 2021 - Jun 2023

  Assistant Manager | Operations, National Tuberculosis Programme (NTBP)

  Headed 2 operations teams which executed Tuberculosis (TB) public health measures, implemented public awareness & outreach campaigns and kickstarted the development of a mobile app to strengthen the national Tuberculosis (TB) prevention and care efforts in Singapore.1. Public Awareness & Outreach Campaigns- Established valued partnerships with organisations to organise educational talks (on-site & online), set up awareness booths at events, develop infographics & collaterals on social media, craft video storyline & script, facilitated write-ups for media publicity, develop slogans and procure door gifts 2. Cluster Investigation- Oversaw the epidemiological cluster investigations & screening operations of TB clusters in Singapore, which culminated in the successful outbreak management & screening operation of the high signature TB cluster in Jalan Bukit Merah- Secured contracts with 2 public hospitals to provide microbiological extraction of TB samples for Whole Genome Sequencing3. Mobile App Development- Defined high level business requirements for an Asynchronous-Video Observed Therapy (A-VOT) mobile application, arising from the successful implementation & analysis of a Proof-of-Concept (POC) Pilot which achieved a high utilisation rate of 99.3% using the SureAdhere mobile application. Show less

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  Tan Tock Seng Hospital

  Jun 2024 - now

  Assistant Manager | Medical Centre Operations

  Developed and executed publicity and engagement strategies, including outreach campaigns, stakeholder partnerships and volunteer management, which led to increase in uptake and utilisation of the NHG Cares App (NCA).Managed the operations of >20 clinics in the areas of synergising service lines, manpower productivity, dashboard tracking and service standards.