Justin Kamm

Experience

• 

  GE Capital

  Jan 1999 - Jan 2002

  Auction Title Specialist
• 

  Cox Automotive Inc.

  Feb 2002 - Nov 2019

  Manage a department of 20+ employees consisting of Vehicle Inspectors, Photographers & Vehicle Registration Clerks, focusing on production, revenue, loss prevention, client satisfaction, SLA adherence, quality of products and services delivered.• Utilized Lean Daily Management to foster a culture of continuous improvement• Leveraged employee accountability & established KPI Metrics to achieve an average of 27% YOY decrease in arbitration & policy loss expenses• Implemented KPI Metrics to achieve 13% YOY increase in production• Increased revenue 47% at 50% margin in one year for Imaging Team via process refinement & overhead control• Identified $125,000 in expense savings• Analyzed production capabilities & achieved $315,000 in savings Show less Maintained and developed positive relationships with major Commercial Sellers by providing excellent customer service and solution-based account management ideas. Supervised a team of 15 to facilitate client’s needs and provide operational support in order to process 1200 vehicles weekly.• Managed client relationships• Worked with field sales teams to create new client proposals highlighting benefits of doing business • Analyzed client’s inventory in order to upsell beneficial internal and external products and services• Worked with vendors to ensure quality of reconditioning & services provided• Responsible for setting up and managing operational auction processes for potential, new and existing clients• Monitored operational processes to ensure adherence to client SLA's• Provided market analysis and vehicle pricing strategies to increase sales Show less

  • Vehicle Entry Manager

    May 2017 - Nov 2019

  • Assistant Commercial Accounts Manager/Supervisor

    Jun 2007 - May 2017

  • Inspections Supervisor

    Mar 2006 - May 2007

  • Vehicle Inspector

    Feb 2002 - Mar 2006