
Stephanie Conner
Director Of Operations

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About me
Outgoing, Independent, Self Starter, Efficient
Education

Mesa Community College
2009 - 2013Associate of Arts and Sciences - AAS Sustainability Studies
Experience

Staple Bench Computers
Jul 2005 - Jan 2017Director Of Operations- Responsible for generating new business by creating working relationships for clients- Generating invoices as well as making collection phone calls and posting payments- Responsible for answering phone calls, scheduling service calls, and scheduling technicians- Repaired minor computer issues such as virus removal, ad ware removal, and mal ware removal

Fairfield Residential
Jul 2008 - Nov 2009Assistant Manager- Secured over $500k in net lease value in 2008 and 2009- Collected rental payments- Processed legal notices and filed court dates when necessary- Maintained overall property leased stats while managing two leasing consultants- Organized resident functions, including handcrafted invitations to improve lease renewal numbers- Acting manager on site when the Property Manager was unavailable

Bliven Property Management
Nov 2009 - Jan 2010Assistant Manager- Accept and process HUD subsidy applications- Collect rental payments and enter into BostonPost software- Helped organize and execute resident functions- Entered work orders, assigned them to maintenance staff according to priority, ensured timely completion of each order, closed orders out in the system once completed- Sent legal notices when necessary

HSL Asset Management (HK) Ltd
Jan 2010 - Mar 2010Leasing Consultant- Primarily responsible for leasing vacant and on notice apartments- Coordinated resident functions - Responsible for generating new leads and maintaining lease renewal numbers- Compiled, maintained, and audited new and current resident files- Assisted with collecting and posting rent payments, sending out legal notices, and any other tasks assigned to me by the Assistant Manager and/or Property Manager

AMC
May 2010 - Nov 2010Leasing Consultant- Primarily responsible for leasing vacant and on notice apartments- Coordinated resident functions - Responsible for generating new leads and maintaining lease renewal numbers- Compiled, maintained, and audited new and current resident files- Assisted with collecting and posting rent payments, sending out legal notices, and any other tasks assigned to me by the Assistant Manager and/or Property Manager

Trustee Services of Arizona
Jan 2011 - Aug 2013Sales Team Lead- Liaison between clients and auctioneers with information regarding Trustee Sales- Responsible for printing new auction orders as well as electronic filing of all orders- Assisted with conflict resolution between buyers, agents, and clients- Collected funds, provided receipts to buyers, and ensured funds were forwarded to the appropriate trustee/company- Answer phones and other clerical duties assigned to me by my direct supervisors

Eminent SEO
Aug 2013 - May 2014Project Manager- Utilized Search Engine Optimization tools to produce higher ranking results that the clients desired- Managed content on social media platforms: Facebook, Twitter, and Google+- Managed all aspects of the account to ensure all items were fulfilled and delivered in full and on time- Updated client blogs regularly with fresh content- Compiled progress reports for each client at the end of the month- Built and maintained client relationships- Other clerical duties as assigned to me by my direct supervisor or other management personnel Show less

Telereach
Nov 2014 - Jan 2015Customer Service Lead- Responsible for assisting customers via telephone- Processed subscription payments- Handled customer needs that had been Escalated beyond level 1 representative capabilities- Minimal telephone sales

Self-Employed
Jan 2015 - Aug 2015Transcriptionist- Utilized transcription management program to download audio files- Transcribed audio files with client specified formatting- Fact checked for correct spellings of street names, businesses, and city names- Uploaded completed transcripts prior to deadline

Prest-O-Fit
Aug 2015 - Jan 2017Sales And Marketing Lead- Manage day to day sales operations via email, web inquiries, and telephone calls- Data entry into Sage50 including Sales Orders, Invoicing, New Inventory Items, and Bill of Materials- Ensured timely shipping of customer orders via FedEx and LTL freight companies- Obtained credits from vendors for damaged products- Created system for tracking credits received for damaged goods- Tracked sales conversions - using several sources of data (phone calls, internet inquiries, sample requests, and online orders)- Created detailed Standard Operating Procedure documents for multiple different tasks that needed to be completed on a regular basis- Other duties as assigned to me by my direct supervisor such as blog posts, clerical duties, and travel arrangements Show less

Aerotek
Jan 2017 - Jun 2017Automated Vehicle Trainer - Cruise Automation- Utilized current protocol for operating the vehicle while in autonomous mode- Logging newly encountered problems along with known problems in operating software- Maintaining confidentiality regarding the operation as well as the autonomous vehicles, software, and hardware- Tracked and maintained qualitative data as it occurred while operating the autonomous vehicle (how often random braking occurred, wildlife interaction, movement and/or reactions that felt uncomfortable)- Responsible for assisting in the training of newly hired autonomous vehicle operators- Responsible for ensuring safety protocols are followed at all times. Show less

Uber Advanced Technologies Group
Jun 2017 - Jun 2018Development Vehicle Test Operator- Utilized current protocols for operating the vehicle while in autonomous mode- Logged newly encountered problems along with tracked known problems in operating software and/or hardware - Passenger pickup and education regarding Self Driving Car program as it applied to UBER- Tracked and maintained quantitative data such as amount of time driven in autonomous mode and number of passenger trips completed- Tracked and maintained qualitative data as it occurred while operating the autonomous vehicle (how often random braking occurred, wildlife interaction, movement and/or reactions that felt uncomfortable)- Involved in special projects such as VIP rides, mapping, and developmental testing- Maintain confidentiality at all times regarding future company plans, software, and hardware- Follow all safety protocols at all times, and maintain a professional and positive demeanor Show less

Adecco on site with Waymo
Jul 2018 - Jun 2020Fleet Response Instructor- Utilized team collaboration to create and/or updated training materials- Fleet Response subject matter expert who knows the Fleet Response tool functionality inside and out, therefore I was able to train new hires as well as conduct continued training for current Fleet Response Specialists- Maintained consistent communication across the team by grading assessments, providing follow up support, and reporting the quantitative results to management for further assessment- Traveled as necessary to support training needs in other locations- Responsible for supporting autonomous vehicles by analyzing data and providing feedback- Utilized critical and creative thinking to assess simulated and real world situations- Detail oriented tasks that may impact autonomous vehicle behavior- Maintain confidentiality at all times regarding the operation and the technological capabilities and advancements- Responsible for ensuring safety protocols and traffic laws are followed at all times Show less

TuSimple
Jun 2020 - Feb 2023Operations and Test Engineer III- Utilized current protocols for monitoring the autonomous driving system- Log newly encountered behaviors along with track known behaviors in operating software and/or hardware- Track and maintain qualitative data as it occurs while monitoring the autonomous vehicle (how often random braking occurred, wildlife interaction, movement and/or reactions that felt uncomfortable)- Multiple team coordination for test planning and test execution- In depth summary and analysis of software/hardware/mechanical behavior/symptoms while in autonomy and manual- Involved in special projects such as VIP rides, user testing for special projects, and driver training- Maintain confidentiality at all times regarding future company plans, software, and hardware- Follow all safety protocols at all times, and maintain a professional and positive demeanor Show less

Arizona Sunset Treats
Jul 2022 - nowOwner- I obtained all necessary certifications and licensing to open business, including but not limited to Cottage Licensing with the Arizona Department of Health Services, Food Handlers certification, Commercial Insurance, and Local Business Licenses.- I utilize specialized equipment to manufacture mainly freeze dried candy, as well as other specialty items- Follow all best practices regarding food handling and sanitization - Manage a team of 3-5, this include scheduling and payroll- Materials and Inventory management on both the production and finished product side- Secure sales events including but not limited to: Small Farmers Markets, Large Street Fairs, County Fairs, Retail Mall RMUs- Social Media Marketing on Facebook, Instagram, and TikTok- Manage Wholesale Accounts, currently at 5 accounts- Networking with other small businesses and organizations - Customer Service Show less
Licenses & Certifications

Notary Public
SECRETARY OF STATE, ARIZONAOct 2020
Volunteer Experience
Troop Leader
Issued by Girl Scouts–Arizona Cactus-Pine Council on Aug 2009
Associated with Stephanie Conner
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