Todd Hower

Experience

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  Pocono Whitewater Rafting

  Apr 2005 - Aug 2010

  Safety Training Coordinator, Trip Leader
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  Blue Mountain Resort & Ski Area

  Nov 2005 - Apr 2010

  Freeride Director, Shift Supervisor, Ski/Snowboard Coach, Shift Dispatcher
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  PRECISION RAFTING EXPEDITIONS

  Apr 2010 - Nov 2012

  Raft Guide
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  Abersold Student Recreation Center

  Aug 2010 - May 2013

  Rock Wall Supervisor, Kayak Supervisor, Outdoor Adventures Staff
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  Adventures on the Gorge Resort

  Feb 2012 - Nov 2013

  Assistant River Operations Manager, Kayak Director, Activities Manager, River Guide, Video Boater
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  Zoller's Outdoor Odysseys

  May 2012 - Aug 2020

  Trip Leader, Raft Guide, Safety Boater, Intern
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  Mt. Hood Meadows Resort

  Nov 2013 - May 2015

  Parking Supervisor
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  Aquaglide - North Sports

  Sept 2015 - Oct 2018

  ● Monitor and adapt to inventory challenges when processing orders ● Troubleshoot and resolve escalated customer service issues ● Update and maintain warranty records and required documents in order entry system ● Customer service Liaison for local distributors and regional/international sales representatives ● Lead warranty and repair technician for Aquaglide ● Composed literature for owner’s manual and DIY repair instruction ● Starred as a fitness model in video, print and digital marketing campaigns for Aquaglide ● Attend industry trade shows and demos to promote and sell company’s products Show less

  • Warranty and Technical Support

    Aug 2015 - Oct 2018

  • Packing and Receiving Specialist

    Sept 2015 - May 2017
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  PHOENIX PROTECTIVE CORP

  Oct 2018 - Feb 2019

  Security Officer
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  Bryant Pipe & Supply Inc

  Feb 2019 - Aug 2020

  Shipping and Receiving / Warehouse Worker/ Clerk

  ● Operate and maintain commercial Forklift, Bobcat and Frontend Loader● Fulfill customer orders for bulk and commercial items● Receive, store and distribute inventory within the store and warehouse● Enter and receive data into Key Stroke ● Load, drive and deliver orders to customers at offsite locations● Collect payments from customers

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  Nemacolin

  Nov 2020 - Oct 2022

  • Transport guests and associates via shuttle bus across resort and off property• Serves as dispatcher when needed• Provides excellent customer service• Maintain cleanliness of vehicles.• Report and document any maintenance issues on transport fleet

  • Recreation Supervisor

    May 2021 - Oct 2022

  • Guest Services and Transportation

    Nov 2020 - May 2021
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  Nemacolin

  Mar 2024 - now

  Operations Manager of Activities