Todd Hower

Todd Hower

Safety Training Coordinator, Trip Leader

Followers of Todd Hower312 followers
location of Todd HowerAddison, Pennsylvania, United States

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  • Timeline

  • About me

    Adventure Sports Fanatic that specializes in Customer Service & Hospitality Management. Seeking new opportunities.

  • Education

    • Slippery Rock University of Pennsylvania

      2010 - 2013
      Bachelor's degree Parks, Recreation and Leisure Facilities Management

      Minor: Business Administration and Occupational Safety

  • Experience

    • Pocono Whitewater Rafting

      Apr 2005 - Aug 2010
      Safety Training Coordinator, Trip Leader
    • Blue Mountain Resort & Ski Area

      Nov 2005 - Apr 2010
      Freeride Director, Shift Supervisor, Ski/Snowboard Coach, Shift Dispatcher
    • PRECISION RAFTING EXPEDITIONS

      Apr 2010 - Nov 2012
      Raft Guide
    • Abersold Student Recreation Center

      Aug 2010 - May 2013
      Rock Wall Supervisor, Kayak Supervisor, Outdoor Adventures Staff
    • Adventures on the Gorge Resort

      Feb 2012 - Nov 2013
      Assistant River Operations Manager, Kayak Director, Activities Manager, River Guide, Video Boater
    • Zoller's Outdoor Odysseys

      May 2012 - Aug 2020
      Trip Leader, Raft Guide, Safety Boater, Intern
    • Mt. Hood Meadows Resort

      Nov 2013 - May 2015
      Parking Supervisor
    • Aquaglide - North Sports

      Sept 2015 - Oct 2018

      ● Monitor and adapt to inventory challenges when processing orders ● Troubleshoot and resolve escalated customer service issues ● Update and maintain warranty records and required documents in order entry system ● Customer service Liaison for local distributors and regional/international sales representatives ● Lead warranty and repair technician for Aquaglide ● Composed literature for owner’s manual and DIY repair instruction ● Starred as a fitness model in video, print and digital marketing campaigns for Aquaglide ● Attend industry trade shows and demos to promote and sell company’s products Show less

      • Warranty and Technical Support

        Aug 2015 - Oct 2018
      • Packing and Receiving Specialist

        Sept 2015 - May 2017
    • PHOENIX PROTECTIVE CORP

      Oct 2018 - Feb 2019
      Security Officer
    • Bryant Pipe & Supply Inc

      Feb 2019 - Aug 2020
      Shipping and Receiving / Warehouse Worker/ Clerk

      ● Operate and maintain commercial Forklift, Bobcat and Frontend Loader● Fulfill customer orders for bulk and commercial items● Receive, store and distribute inventory within the store and warehouse● Enter and receive data into Key Stroke ● Load, drive and deliver orders to customers at offsite locations● Collect payments from customers

    • Nemacolin

      Nov 2020 - Oct 2022

      • Transport guests and associates via shuttle bus across resort and off property• Serves as dispatcher when needed• Provides excellent customer service• Maintain cleanliness of vehicles.• Report and document any maintenance issues on transport fleet

      • Recreation Supervisor

        May 2021 - Oct 2022
      • Guest Services and Transportation

        Nov 2020 - May 2021
    • Nemacolin

      Mar 2024 - now
      Operations Manager of Activities
  • Licenses & Certifications

    • Level 1 Snowboard Instructor

      PSIA - AASI Professional Ski Instructors of America - American Association of Snowboard Instructors
    • National Ski Patrol

      National Ski Patrol
    • Act 235

      Pennsylvania State Police
    • Level 3 Ski Instructor

      PSIA - AASI Professional Ski Instructors of America - American Association of Snowboard Instructors
  • Volunteer Experience

    • Volunteer Firefighter

      Issued by Addison, PA Fire Department on Dec 2020
      Addison, PA Fire DepartmentAssociated with Todd Hower