Sai Manohar Kondur

Experience

• 

  Sara Software Pvt. Ltd.,

  Jun 1998 - Mar 2002

  Sr. Software Engineer
• 

  Vodafone

  Mar 2002 - Dec 2007

  Asst. Manager BI
• 

  IBM

  Jan 2008 - Aug 2021

  BI Operations Lead
• 

  Kyndryl

  Sept 2021 - now

  Service Delivery Manager

  As a Services Integration Manager overseeing a team managing Edge Platform and Google Cloud Data Platforms, I have orchestrated seamless service delivery and have driven continuous improvement initiatives. Throughout the delivery phase, I've spearheaded service enhancements, leveraging our team's expertise to optimize performance and meet evolving client requirement. I have ensured that our services align with our clients' objectives and expectations. By closely collaborating with Data Engineering, Data Science & ML stake holders by understanding their requirements and translating them into actionable plans, I have successfully enhanced our service offerings to provide greater value to our clients. In addition to maintaining highest quality of services delivery, I've also been proactive in identifying opportunities for business growth and expansion within our current client base. Through strategic analysis and effective communication with clients, we've been able to identify areas where additional services or solutions could address their pain points or capitalize on emerging trends, which has resulted in increased business opportunities and revenue generation. Furthermore, my role involves fostering a culture of innovation and continuous learning within the team. By encouraging knowledge sharing, promoting skill development, and embracing new technologies in AI ML & Gen AI space, we've been able to stay ahead of the curve and deliver cutting-edge solutions to our clients. Show less