I'Esha Bowens, MHA, MLS (AMT)

Experience

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  Claire's

  Oct 2010 - Jan 2019

  Store Key

  Delivered outstanding customer service by welcoming and assisting customers.Provided product knowledge and personalized recommendations to enhance customer satisfaction.Collaborated with team members to ensure top-tier service and a seamless shopping experience.Prioritized customer needs by addressing inquiries and resolving complaints promptly.Managed cash register operations, including opening/closing, balancing cash drawers, processing deposits, and handling charge slips, coupons, and vouchers.Reorganized and maintained the sales floor to align with company merchandising standards.Oversaw inventory management by stocking, restocking, and preparing supply orders for merchandise replenishment.Demonstrated expertise in ear piercing while ensuring customer safety and comfort.Ensured compliance with state and local regulations, promoting adherence to company professionalism and safety standards. Show less

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  Magnolia Regional Health Center

  Jan 2016 - Nov 2016

  Clinical Rotations:Perform complex laboratory tests and procedures on blood and other body fluids, according to laboratory policies. Prepare samples and reagents for testing according to laboratory policies.Responsible for the accuracy, interpretation and reporting of all test results according to laboratory policies. Perform routine maintenance on equipment and quality control for all reagents. Keep accurate records of quality control, maintenance and workload data according to laboratory policies. Refer problems and unusual results to appropriate parties and document all corrective action procedures undertaken in the Laboratory.Worked closely with Phlebotomist, and Medical Laboratory Technicians to ensure all tests are preformed within the turn around time.Preforming drug test, disease positivity testing, and other high risk testing. Show less

  • Medical Technologist

    Jan 2016 - Nov 2016

  • Medical Laboratory Scientist

    Jan 2016 - May 2016
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  North Mississippi Health Services

  Dec 2018 - Jun 2020

  Radiology Scheduler

  Coordinated scheduling for all radiology modalities using the Schedule Maximizer system.Managed high-volume incoming calls via a multi-line telephone system.Conducted patient medical record reviews to assist radiologists in consulting, ordering, and scheduling specialized procedures and interventional exams.Verified insurance eligibility and ensured compliance with medical information requests.Maintained and tracked x-ray records, coordinating information and film requests from external medical institutions.Reviewed exam orders for accuracy, ensuring appropriate prescriptions, reasons for exams, and adherence to special instructions.Ensured strict compliance with HIPAA regulations in all administrative and patient interactions. Show less

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  Baptist Memorial Health Care

  Jun 2020 - Feb 2022

  Medical Laboratory Scientist

  Conduct complex diagnostic laboratory tests and procedures on blood and other body fluids, ensuring adherence to established laboratory protocols.Prepare specimens and reagents for testing in compliance with quality standards and laboratory guidelines.Ensure the accuracy, interpretation, and timely reporting of test results in alignment with laboratory policies.Perform routine equipment maintenance and quality control checks on all reagents, maintaining operational efficiency.Maintain accurate records of quality control, equipment maintenance, and workload data, ensuring compliance with documentation standards.Identify and escalate issues, including unusual test results, to appropriate personnel while documenting all corrective actions.Act as a super user for hospital software systems, including EPIC, Cerner, Meditech, and McKesson, providing expertise and support to colleagues. Show less

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  Triage Staffing | Healthcare Staffing

  Feb 2022 - Aug 2023

  Medical Laboratory Scientist
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  Mobile Infirmary Medical Center

  Feb 2022 - Jan 2023

  Medical Technologist

  Performed diagnostic testing in a high-volume core laboratory.Reported critical values and ensured timely notification of results.Resolved testing errors with thorough documentation.Conducted manual and automated maintenance and quality control testing on instruments.Performed Aspirin and Plavix drug level testing with interpretation.Utilized manual and automated methods for urinalysis, including microscopic and confirmatory testing.Evaluated specimen quality and quantity, ensuring accuracy and reliability of test results.Identified and resolved automated instrument errors with proper troubleshooting.Prepared specimens for analysis, prioritizing tasks for efficient workflow.Calibrated and adjusted malfunctioning equipment to ensure precise test results.Executed routine and emergency maintenance on laboratory instruments.Identified abnormal test results and referred them to the Clinical Laboratory Scientist for further analysis.Performed hematological tests, including RBC and WBC counts, hemoglobin estimations, sickle cell tests, and coagulation studies.Managed specimen handling, receiving, storage, and inventory. Show less

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  Mississippi Baptist Health Systems

  Jan 2023 - Sept 2023

  Medical Technologist

  Conduct complex laboratory tests and procedures on blood and body fluids in compliance with established laboratory protocols.Prepare samples and reagents for testing, ensuring adherence to laboratory guidelines.Ensure accurate analysis, interpretation, and reporting of test results in alignment with laboratory standards.Perform routine equipment maintenance and monitor quality control processes for reagents.Maintain precise records of quality control, equipment maintenance, and workload data in accordance with laboratory requirements.Identify, troubleshoot, and escalate issues or atypical results to the appropriate personnel, documenting corrective actions taken.Serve as a super user for hospital software systems, including EPIC and Cerner, providing expertise and support. Show less

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  Baptist Memorial Health Care

  Aug 2023 - now

  Managing lab operations and projects, coordinating with external contractors and suppliers, and encouraging high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment. An experienced MLS working as a generalist with Microbiology and Immunohematology.

  • Laboratory Manager

    Mar 2024 - now

  • Medical Laboratory Scientist

    Aug 2023 - Mar 2024