Gavin Soon

Experience

• 

  IBM

  Jul 2006 - Jul 2009

  IT Specialist

  Field Site Engineer support for Network.

• 

  AT&T

  Jan 2009 - Jan 2010

  IT Network Specialist

  1) Outsourced to Malaysia Airlines managing their Network Infrastructure.2) Handling Internet Security and International Project for MAS.3) BAU Support

• 

  Packet Systems Malaysia

  Jan 2010 - Jul 2011

  Senior Network Engineer

  Installation & Implementation network solutions Interact with customer in order to deliver Network consultations & Solutions to them. Handle Network Maintenance & Support Operation, ensure the SLA is achieved. Project Management / Network Maintenance & 2nd level Support

• 

  QI Services (M) Sdn Bhd

  Jul 2011 - Jan 2014

  Assistant Manager, Network Operations Center, Global IT Infrastructure

  1) Handling Data Centre Operations in Hong Kong.2) Provide and propose solution for Global Network Infrastructure. 3) Manage multiple IT Infrastructure project (PM role)4) Manage Internal and External DNS5) Level 2 Network Support6) Managing NOC & SOCNote: Experienced in Cisco, Juniper, F5, Akamai solution, Clean Pipe Services, Packetshaper (Blue Coat), Inflobox, Radware IPS, Loadbalancer, Window's Firewall, Data Centre Operations etc.

• 

  GrenApps Solutions Sdn Bhd

  Apr 2014 - Nov 2017

  Business Operations Manager
• 

  Qi Services (M) Sdn Bhd

  Nov 2017 - now

  Head of IT Infrastructure & Operations